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Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
Shape the future
We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.
Grow with us
We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.
Win as a Team
In your role, you will help shape a culture where good governance and customer focus sit at the heart of Commercial Lines. By supporting conduct, risk and regulatory compliance activity, you will play an important part in ensuring consistent, good outcomes for customers while enabling the business to adapt and grow with confidence.
You’ll make an impact by:
- Supporting the embedding and continuous improvement of conduct, product and governance frameworks across the business.
- Producing clear and timely MI reporting and analysis that supports informed decision making and highlights trends and risks.
- Overseeing monitoring activity to ensure adherence to risk, control and conduct frameworks and identifying areas for improvement.
- Escalating conduct and regulatory risks or issues to relevant stakeholders and contributing to effective resolution.
- Contributing to regulatory and business led change by supporting design and implementation across Line 1 teams.
- Managing governance activities such as committee coordination, preparing agendas, documenting decisions and tracking actions.
- Supporting issue management and remediation oversight to ensure actions are prioritised, progressed and resolved effectively.
Your skills and experience:
- Good understanding of governance, risk and control frameworks, including conduct and product oversight within regulated environments.
- Experience of producing and analysing MI, with the ability to translate complex information into clear insights..
- Ability to build effective relationships and communicate clearly with a wide range of stakeholders.
- Experience supporting process and control design, monitoring and continuous improvement activities.
Why you'll love it here:
Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to
- Company Car
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Health & wellbeing + virtual GP
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI Commitment:
We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.
As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.
We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.
If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step.
If you need adjustments during the recruitment process, just let us know we’re here to support you.
Job Reference: UK003545
