Production Manager

Trusted Tutors
East Grinstead

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Job details

Full-time
£28,000 a year
2 days ago

Benefits

Annual leave
Company pension

Qualifications

Driving Licence
Management
Operations management
Coaching
Tutoring
Learning quality assurance auditing
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Mentoring
Recruiting
Organisational skills
Contracts
QTS
Safeguarding procedures
Professional development mentoring
Risk assessment
Training & development
Child safeguarding
Safeguarding compliance in education
Keeping Children Safe in Education
Communication skills
Internal quality assurance

Full job description

PRODUCTION MANAGER

Location: Effective Education Centre, East Grinstead (office based with regular travel)

Salary: £28,000 per annum (equivalent to £13.46 per hour, based on a 40-hour working

week)

Hours: Full-time (40 hours per week)

Contract: Permanent

Start Date: ASAP

OUR MISSION

Trusted Tutors provides high-quality, personalised education that transforms the lives of

children and young people.

We work in partnership with families, Local Authorities and schools to deliver outstanding

personalised tuition and Alternative Provision that enables learners to succeed in education

and in life.

Everything we do is underpinned by safeguarding, quality and positive relationships.

IDEAL SCENE

Trusted Tutors is recognised nationally as a leading provider of personalised tuition and

Alternative Provision, delivering exceptional educational outcomes for children and young

people across England.

Our Production/Education Delivery Manager leads a highly skilled, motivated and well-

supported team of tutors who consistently deliver safe, engaging and high-quality education

at the Effective Education Centre, learners' homes, schools, Alternative Provision settings,

community venues and online. Every placement is carefully monitored through regular

lesson observations, quality assurance visits, risk assessments and performance reviews,

ensuring consistently high standards across all areas of delivery.

We have strong, trusted relationships with families, Local Authorities, schools, Alternative

Provision venues and commissioning organisations, who have complete confidence in the

quality of our service, our safeguarding culture and our responsiveness. Our tutors feel

valued, supported and professionally developed, resulting in excellent retention and

consistently positive feedback.

Every learner receives personalised, well-planned provision that enables them to make

meaningful progress academically, socially and emotionally. Our quality assurance systems

provide real-time oversight of tutoring delivery, allowing us to identify strengths, address

concerns promptly and continually improve our service.

The Production Manager plays a central role in achieving this vision by ensuring that every

tutor, every placement and every learning environment reflects the high standards and

values of Trusted Tutors, enabling the organisation to grow sustainably while maintaining

excellence in safeguarding, educational quality and client satisfaction.

PURPOSE OF THE ROLE

The Production Manager is responsible for coordinating the day-to-day delivery and quality

of tutoring across Trusted Tutors, supporting tutors and helping ensure every placement is

safe, well organised and focused on positive learner outcomes.

 supporting high-quality education delivery and learner progress

 supporting and developing tutors

 maintaining safeguarding and quality assurance standards

 coordinating centre, venue and placement delivery

 maintaining accurate operational records and reporting

 building positive relationships with families, schools, Local Authorities and partners

KEY RESPONSIBILITIES

 Education delivery & quality: Oversee high-quality tutoring across our centre,

learners' homes, schools, Alternative Provision settings, community venues and

online, monitoring learner progress and addressing issues where needed.

 Tutor support: Support, coach and develop tutors through regular communication,

lesson observations, constructive feedback and appropriate CPD.

 Quality assurance: Monitor placements and teaching quality through proportionate

observations, reviews, feedback and improvement actions.

 Safeguarding & compliance: Work closely with the DSL and Deputy DSL to

maintain strong safeguarding practice, appropriate risk assessments and safe learning

environments, escalating concerns in line with procedure.

 Operational management: Coordinate tutor availability and allocation, attendance,

timetables, learner records, placement progress and quality assurance information

through TutorCruncher.

 Relationships & recruitment support: Build positive relationships with families,

schools, Local Authorities, commissioners and venue partners, while supporting tutor

recruitment, induction and placement matching where required.

 Continuous improvement: Improve systems, delivery and efficiency, and support

new placements and contracts as Trusted Tutors grows.

PERSON SPECIFICATION

Essential

 Qualified Teacher Status (QTS) or an equivalent/relevant teaching qualification.

 At least 2 years of relevant experience in teaching, tutoring, Alternative Provision or a

related education setting.

 Experience supporting, mentoring, coordinating or managing tutors or other education

professionals.

 Good knowledge of safeguarding and a sound understanding of KCSIE.

 Strong communication and organisational skills, with the ability to manage competing

priorities.

 Confidence using digital systems and maintaining accurate records.

 Full UK Driving Licence and access to a vehicle.

Desirable - but not essential

 3+ years of teaching or education experience.

 Experience in Alternative Provision, tuition, SEND or other personalised education

settings.

 Experience carrying out lesson observations or quality assurance activities.

 DSL or other safeguarding training.

 Experience working with Local Authorities, commissioners or education contracts.

 Experience using TutorCruncher or a similar education management system.

Most importantly, we're looking for someone with sound educational judgement, strong

people skills and the drive to develop into the role. If you meet most, but not all, of the

criteria above, we'd still encourage you to apply.

KEY PERFORMANCE INDICATORS

Responsible for:

 Tutor retention

 Tutor utilisation

 Lesson observation completion

 Quality assurance visits

 AP venue visits

 Risk assessments completed

 Client satisfaction

 Learner attendance

 Learner engagement

 Tutor CPD completion

 Safeguarding compliance

 Contract mobilisation

 Placement continuity

 Commissioner satisfaction

 Delivery hours

 Centre utilisation

 TutorCruncher data accuracy

 Improvement plans completed

 Annual impact report

Weekly reports submitted every Friday.

WHAT WE OFFER

 Competitive salary.

 Full-time permanent role.

 Office base at the Effective Education Centre.

 Supportive leadership team.

 Opportunities for progression.

 Ongoing professional development.

 The opportunity to make a genuine difference to the lives of children and young

people.

Compensation & Benefits

Salary: £28,000 per annum (equivalent to £13.46 per hour, based on a 40-hour working

week).

In addition to the base salary, the Production Manager will be eligible to participate in a

performance-related bonus scheme designed to reward growth, operational excellence and

high-quality service delivery.

Quarterly Performance Bonus

The successful candidate can earn up to £2,000 per annum through quarterly performance

bonuses, subject to achieving agreed Key Performance Indicators (KPIs).

Performance will be assessed against areas including:

 Growth in monthly tutoring delivery hours.

 Successful mobilisation of new tutoring placements and contracts.

 Tutor retention and utilisation.

 Completion of lesson observations and quality assurance visits.

 High levels of client, school and commissioner satisfaction.

 Maintenance of 100% safeguarding and compliance standards.

 Accurate and timely management of TutorCruncher records and reporting.

 Successful oversight of tutoring delivered at the Effective Education Centre.

Additional Benefits

 Full-time, permanent position.

 Office-based role at the Effective Education Centre, East Grinstead.

 Company pension scheme.

 Paid annual leave plus bank holidays.

 Mileage reimbursement for authorised business travel.

 Ongoing CPD and professional development.

 Opportunities for career progression as Trusted Tutors continues to grow.

 A supportive, collaborative working environment where your ideas and leadership

will help shape the future of the organisation.

OUR VALUES

At Trusted Tutors we believe that:

 Every child deserves an exceptional education.

 Safeguarding comes first.

 Quality matters.

 Relationships build success.

 Continuous improvement drives excellence.

Pay: £28,000.00 per year

Work Location: In person

Quick apply

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