Busy Town centre GP Practice is looking for an experienced full time receptionist. This is a demanding role which requires good attention to detail, a level head and excellent organisational skills. You would need to have a good telephone manner and be able to deal with difficult situations with a calm and caring nature. Knowledge of SystmOne would be desirable but full training can be given. You will need to know what Confidentiality in the Clinical workplace means. This is a very interesting role; one which each day is never the same, it can be demanding but also rewarding.
Working Hours:
- Monday, Tuesday, Wednesday 8:00-16:30
- Thursday and Friday 10:00 - 18:30
These hours cannot be amended.
Main duties of the job
- General telephonist duties.
- Booking appointments as per AskmyGP appointment system.
- Explaining general procedures, making other appointments and dealing with general queries.
- Giving results over phone/passing urgent results to a doctor.
- Taking and relaying messages by means of computer for District Nurses, Health Visitors, Midwives and other health authorities.
- Dealing appropriately with tasks, notifications and scanned documents to and from doctors, midwives, health visitors and district nurses and other health authorities.
- Giving prescriptions to patients, checking status; printing off list of medications for hospital purposes.
- Printing summaries for visits.
- Changing patients details on System One, photocopying relevant documents, updating system and paper notes.
- New patients registrations checking forms, printing forms etc.
- Issuing repeat prescriptions
- Taking fees from patients, entering in daybook and issuing receipts.
- Ensuring reception area and waiting room are tidy.
- Making tea/coffee for Doctors when required.
- The performance of any other reasonable duties requested by the Doctors, Practice Manager or Reception Team Leader.
At Priory Fields Surgery, we have a legal duty to explain how we use any personal information we collect about you at the organisation. We collect records during the recruitment stage and then data is continued to be collected for any successful candidate. This is in both electronic and paper format. If you would like a copy of our privacy notice policy, please contact the Practice Manager on the email address provided.
Pay: £12.71 per hour
Benefits:
- Casual dress
- Company pension
- Sick pay
Ability to commute/relocate:
- Huntingdon PE29 3RL: reliably commute or plan to relocate before starting work (required)
Experience:
- Healthcare: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: In person
