Customer Relationship & Administration Advisor – Part Time
Vitality Fitness, Tavistock Ltd (VFT)
We're looking for a friendly, organised and motivated Customer Relationship & Administration Advisor to join our team at Vitality Fitness Tavistock on a permanent part time basis.
This is a great opportunity for someone who enjoys working with people, building relationships, staying organised, and being part of a supportive fitness community. The role combines customer service, administration, and stock management responsibilities to help ensure the smooth day-to-day running of the gym.
Key Responsibilities
- Welcoming members and providing excellent customer service
- Handling membership enquiries and sign-ups
- Supporting member retention and engagement
- Managing emails, calls and day to day administrative tasks
- Maintaining accurate records and assisting with general office administration
- Monitoring stock levels and placing orders for gym supplies, retail products and refreshments as required
- Assisting with gym promotions, events and member communications
- Helping create a positive and motivating atmosphere within the gym
What We're Looking For
- Friendly, approachable and professional attitude
- Strong communication and organisational skills
- Good attention to detail and the ability to prioritise tasks
- Confident using computers and basic office systems
- Experience in administration or customer service is desirable
- Ability to work independently and as part of a team
- A passion for health, fitness and community is an advantage
Position Details
- Permanent part-time position
- 16 hours per week
- Working days: Thursday and Friday
- Based at Vitality Fitness Tavistock Ltd
- Salary: From £13.50 per hour (depending on experience)
- Start date: To be agreed
If you enjoy helping people and want to be part of a welcoming local gym community, we'd love to hear from you.
As VFT continues to grow and expand, there may be opportunities for further development and additional hours within the business.
Pay: From £13.50 per hour
Benefits:
- Additional leave
- Company pension
- Free fitness classes
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Sick pay
Work Location: In person
