Senior Administrator – Operations Support - Part Time Role
Location: Chelmsford Hours: 20+ a week / Flexible Contract: Permanent
Are you a highly organised, detail-driven professional who thrives in a fast-paced environment? We’re seeking a Senior Administrator to provide vital operational support and ensure the smooth delivery of our housing management and asbestos survey contracts.
This role would suit an experienced administrator looking for a position that offers genuine flexibility. Whether you're returning to work after a career break, balancing family commitments, or simply looking for a role that fits around school hours, we'd love to hear from you. We understand the importance of work-life balance and, wherever possible, can offer flexibility around start and finish times to help you manage your day.
You'll play a key role in supporting our operations team, coordinating workloads, maintaining accurate records, liaising with clients and engineers, and helping to ensure contracts are delivered efficiently and to a high standard.
About the Role
Reporting to the Operations Manager, you’ll oversee the coordination of contracts and operational activities — from scheduling and reporting to process improvement and compliance tracking. You’ll act as the central link between clients, tenants, and internal teams, ensuring communication is professional, efficient, and solutions-focused.
What You’ll Do
- Manage and coordinate multiple operational contracts to ensure performance targets are achieved
- Prepare, issue, and validate technical reports within set deadlines
- Support KPI tracking, producing accurate weekly and monthly performance reports
- Maintain and update operational databases, ensuring all information is current and accurate
- Collaborating with the accounts team to address and resolve contract-related payment queries.
- Oversee document control and ensure compliance with company procedures and audit requirements
- Identify process improvements to enhance operational efficiency and service delivery
- Support the onboarding and training of new administrative staff
- Assist in tender and bid preparation by collating data and documentation
- Take the lead on internal and client-facing communications, ensuring consistent professional standards
- Provide proactive support to senior management, anticipating needs and offering solutions
What You’ll Bring
- 2–3 years’ experience in a similar administrative role (experience in asbestos, housing, or construction is advantageous)
- Excellent communication, organisational, and IT skills
- Advanced proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
- A proactive, professional attitude and the ability to manage priorities independently
- Strong analytical, reporting, and multitasking abilities
- Keen attention to detail with a continuous improvement mindset
Why Join Us?
This is an exciting opportunity to take ownership of a varied and influential role at the heart of our operations. You’ll be joining a supportive, professional team that values initiative, teamwork, and excellence.
Competitive salary (based on experience).
Comprehensive benefits package.
Career development opportunities in a dynamic industry.
Birthday as paid day off every year.
Death in service benefit.
Online GP access.
Flexible working hours.
Part time options available.
Flexible working shift patterns available.
Holiday accruement scheme.
Company social events.
Free and on-site Parking
Apply now and play a key role in driving our operational success!
Salary - £25,000-£27,000 depending on experience
Job Types: Full-time, Permanent
Pay: £25,000.00-£27,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
Education:
- A-Level or equivalent (preferred)
Work Location: In person
