A significant part of the this role will be developed through on the job learning. Full training will be provided, and candidates do not need prior experience.
Role Overview:
Working in the Murray Workwear site at the BMW Mini Plant Oxford, this role is to support and ensure an excellent customer experience for all on-site work wear requirements. Reporting to the National Account Manager, this is a varied role that will let you fully use both your customer service and organisational skills.
Key Responsibilities:
- Collection and distribution of laundry on site using on site vehicle
- Liaise with laundry provider as required
- Maintaining locker inventory
- Provide ad-hoc cover when needed at Swindon site
- Garment embroidery (Training provided)
- Order processing & order query resolution
- Order / delivery receipt, tracking and notifying customer of garment arrival
- Stock Counting / Stock Taking
- Ensuring an excellent customer experience for all ‘Work Wear Centre’ visitors in line with our
- Legendary Service ethos
- Maintaining a tidy and organised work area
- Submission of reports and KPI information within timescales · Processing Returns Act as Murray point of contact on site
Person specification:
- Full UK driving licence required
- Computer Literate: Knowledge of Excel, outlook etc.
- Strong organisational skills
- Can do attitude
- Be multi-skilled
- Ability to work under pressure, be proactive and on your own initiative.
- Values Driven – Total commitment to Company Values at all times, every day.
- Team Player – This role will involve massive and continual interaction with other members of staff
- within the workwear office and varying departments on-site, therefore must be considerate, professional and effective at all times.
- Customer Focused – An absolute commitment to research, recommend and deliver the best possible solution to the customer. An ability to quickly connect and establish relationships with all levels of staff within each of our customer’s businesses in a way that gains their complete trust in you and the Company to allow your advice to have real influence on their decisions.
- Work ethic – Willingness to work hard is an essential quality for success.
- Positive mind-set – A belief that we can and will provide market leading solutions to our customers.
- Determination – The drive, persistence and tenacious resilience to succeed whatever the weather.
- Skill Set – The ability, experience and expertise required to meet progressive but achievable targets.
Values-Driven: Reflect Murray Uniforms’ values in every day-to-day interaction.
We Make It Happen: Turning challenges into triumphs, everything and anything is possible
Inherent Integrity: We are honest, loyal and trustworthy.
Legendary Service: We consistently exceed expectations.
Learning, to Work Smarter®: We continually develop people and improve processes.
Find out more about what our company does and who we are by exploring our website - Managed Corporate Uniform Programmes | Murray Uniforms
We look forward to giving all candidates the opportunity to apply and to welcome successful applicants into our fast paced, ever growing Murray team.
What we offer...
- The opportunity to purchase additional holiday entitlement through our Holiday Buy Back Scheme
- Access to our Employee Assistance Programme to support wellbeing and mental health
- Company Sick Pay Scheme (In addition to SSP)
- Eye Care Scheme
- Free lunches when visiting our head office
- Franklin Covey Training: Exclusive access to the Franklin Covey training resource platform through the All Access Pass, providing you with the tools and opportunities to enhance your skills and support your personal and professional development goals.
