Why Join Van Mossel?
We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 77-year tenure in the automotive industry.
Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.
At Van Mossel, we believe it’s our people who set us apart and drive our company forward as we continue to grow.
We currently have an opportunity for a Centre Host to join our award-winning Audi Centre.
Having previously won Audi Centre of the Year, we are now looking to continue and expand on our success.
Working for Audi is an exciting experience, with a global brand behind you and a great career ahead of you. Poole Audi is an empowering and supportive environment, providing first-class training and every opportunity to develop your skills and progress your career.
As a key customer facing role, our Host team is responsible for:
Greeting sales and service customers, establishing their needs and putting them in contact with the appropriate team members.
Checking in’ service customers’ cars on site, and seeing them out in courtesy cars, when booked.
Providing hospitality to our customers while they are in the showroom, offering refreshments and arranging other services, such as gym and salon bookings.
Ensuring our showroom and facilities remain presentable and tidy.
Answering inbound calls for Poole Audi and managing the switchboard.
The ideal candidate will be extremely well presented with a friendly manner and experience in a premium customer service market and call handling.
Hours of work Monday 08.00 - 18.00 and Friday 08.30 - 18.30.
A uniform will be provided.
We offer a range of benefits to help with everyday life including:
Health Cash Plan - which provides extensive mental health support, GP consultations cash back for dentist fees, opticians, prescription fees, professional care claims as well as private consultations.
Mental Health Support - all our managers are trained in Mental Health as well as Mental Health First Aiders across our business to help support your when required.
Simply Rewards - access to 100+ amazing rewards and discounts, including gym memberships.
Car Benefit Scheme - option to lease a car for the brand you work for, starting at £209 a month (dependant on eligibility)
Pension, with Aviva - you can pay as much as you like into your pension, plus we company contribute as well.
Life Assurance - peace of mind for your nearest and dearest when they need it the most.
Paid Annual Flu Vaccinations - early access to the flu vaccination onsite in Poole and Yeovil.
Vehicle purchase discounts - various ways in which you can purchase a new car from all our brands.
Discounts on services - MOT, servicing, parts, accessories and merchandise at reduced rates for you and your family.
Local discounts - with local hospitality and leisure brands
Cycle to work scheme - with the Green Cycle initiative
Refer a friend - to come and work for us and be rewarded up to £2000, dependant on the role being recruited.
Social events - opportunity to get together with your colleagues, recent events have been go karting, Charity quiz nights, Goodwood, Private cinema trips.
So, if you demonstrate our values, Energy, Expertise, Pride and Integrity, then we would like to hear from you as soon as possible.
