Job Overview
We are seeking a dedicated and dynamic Account Manager to join our team. The successful candidate will be responsible for maintaining and developing strong relationships with clients, ensuring their needs are met effectively while driving business growth. This role offers an excellent opportunity for individuals with a passion for customer service, sales, and organisational excellence to contribute to our company's success. The ideal applicant will possess strong communication skills, be proficient in IT, and have experience in B2B sales and negotiation.
Duties
- Build and maintain long-term relationships with clients through regular communication and personalised service
- Identify client needs and provide tailored solutions to maximise satisfaction and retention
- Negotiate contracts and agreements, ensuring mutually beneficial outcomes
- Manage a portfolio of accounts, tracking progress and identifying opportunities for growth
- Collaborate with internal teams to ensure seamless delivery of products or services
- Conduct regular reviews with clients to assess satisfaction levels and address any concerns promptly
- Utilise IT systems to update client information, generate reports, and monitor account performance
- Drive new business development through prospecting and networking activities
- Organise meetings, presentations, and product demonstrations as required
Experience
- Proven experience in B2B sales or account management roles is highly desirable
- Strong negotiation skills with the ability to close deals effectively
- Excellent communication skills in English, both written and verbal
- Proficiency in IT tools such as CRM systems, MS Office suite, and other relevant software
- Demonstrated ability to manage time efficiently and prioritise tasks effectively
- Experience in customer service roles is advantageous but not essential
- Valid driving licence is preferred for client visits and meetings
This position offers an engaging environment where organisational skills, strategic thinking, and excellent customer service are valued. We welcome applicants eager to develop their career within a supportive team dedicated to excellence.
Pay: £24,420.00-£57,539.06 per year
Benefits:
Work Location: In person
