Bloom Manchester is hiring a full time Receptionist for a permanent, fully on site position in Manchester, working Monday to Friday, 8:00am to 4:00pm, with a starting salary of £26,500 per year. You will be the first point of contact for clients, visitors, suppliers and callers, helping create a professional and welcoming experience from the moment they reach the office.
The role combines front of house responsibility with practical office administration and day to day business support. Previous receptionist experience is useful, but it is not essential if you have strong customer service, communication and organisational skills. We are also open to candidates from office administration, hospitality, hotels, retail, call centres, client services and other people facing environments who are ready to move into a professional office role.
About Bloom Manchester
Bloom Manchester operates within the digital marketing and business growth sector, working across areas such as digital strategy, SEO, content marketing, PPC and social media. The Manchester office is client facing and commercially active, so reception plays an important part in keeping the workplace organised and ensuring visitors and colleagues receive the right support.
This is a good opportunity for someone who enjoys working with people but also wants to build broader experience across office administration, administrative support and business operations.
What You’ll Be Doing
- Welcome clients, visitors, suppliers and other guests to the Manchester office, providing a friendly and professional front of house experience.
- Answer incoming telephone calls, take accurate messages and direct enquiries to the correct person or department.
- Monitor general email enquiries and support clear, timely communication with clients, colleagues and external contacts.
- Keep the reception and front desk area organised, presentable and ready for visitors throughout the working day.
- Coordinate meeting room bookings and prepare rooms for client meetings, interviews and internal meetings.
- Assist with diary management, appointments and meeting coordination where required.
- Receive, sort and distribute post, deliveries and parcels, while arranging outgoing post, couriers and collections.
- Maintain visitor records and follow relevant office procedures, including handling confidential information appropriately.
- Support the wider team with office administration, document preparation, printing, scanning, filing and accurate data entry.
- Prepare and update documents, records and basic spreadsheets using Microsoft Word, Outlook and Excel.
- Order stationery, refreshments and everyday office supplies, helping monitor stock levels and keep essential items available.
- Provide general administrative support to managers and different departments during busy periods, helping the Manchester office run smoothly.
What We’re Looking For
- Strong verbal and written communication skills, with a professional and friendly telephone manner.
- Good customer service skills and confidence dealing with clients, visitors and colleagues face to face.
- Strong organisation and time management, with the ability to prioritise different tasks during the day.
- Good attention to detail and the ability to complete administrative work and data entry accurately.
- Comfortable using computers, email and Microsoft Office, particularly Outlook and Word, with basic Excel skills.
- Reliable and punctual, with a professional approach to work and the ability to maintain discretion when required.
- Able to work independently on routine responsibilities while also supporting a wider office team.
- Previous experience in reception, front of house, office support, administration, hospitality, retail, customer service or client service would be welcomed, but direct receptionist experience is not essential.
What You’ll Get
- £26,500 starting salary
- Permanent, full time employment
- Monday to Friday working pattern
- Consistent 8:00am to 4:00pm hours
- No evening shifts
- Fully on site Manchester workplace
- Training and support when joining
- Exposure to clients and different departments across the business
- Opportunity to develop broader office administration and business support experience
- Immediate start available
Suggested Benefits to Confirm Before Publishing
The following are realistic additions that could make the position more competitive. Only include them if Bloom Manchester can offer them:
- 25 days annual leave plus bank holidays
- Company pension
- Complimentary office refreshments, tea and coffee
- Regular team socials or company events
- Structured salary or performance review after probation
- Employee discounts or local Manchester partner discounts
If you are organised, dependable and comfortable being the first point of contact for a professional Manchester office, we would be pleased to hear from you.
Apply with an up to date CV outlining your customer service, reception, administrative or other relevant people facing experience.
Pay: From £26,500.00 per year
Benefits:
- Employee discount
- Health & wellbeing programme
- On-site parking
Work Location: In person
