Dentessentials Dental Care are a friendly, patient-focused dental practice based in trendy Shoreditch, with its street art, vibrant food scene and nightlife.
We are looking for an enthusiastic and organised Dental Receptionist / Practice Coordinator to join our team. Permanent Part Time position, Flexible 2 to 4 days per week.
Our modern practice provides a high standard of care to a diverse patient base, including NHS, Private and Dental Insurance patients. We pride ourselves on delivering excellent customer service in a welcoming and professional environment.
About the Role
This is a varied role combining reception duties with elements of practice coordination. You will be the first point of contact for our patients, ensuring every patient journey is smooth, efficient and friendly.
Key Responsibilities
- Welcoming patients and providing exceptional customer service.
- Managing appointments, recalls and diary coordination.
- Answering telephone and email enquiries.
- Processing NHS, private and insurance patient bookings and payments.
- Supporting the smooth day-to-day running of the practice.
- Liaising with clinicians and the wider dental team.
- Maintaining accurate patient records and ensuring compliance with practice procedures.
- Assisting with administrative and organisational tasks to support the Practice Manager.
About You
We're looking for someone who is:
- Friendly, professional and approachable.
- Highly organised with excellent attention to detail.
- Confident using dental practice management software (SOE/Exact experience is desirable but not essential).
- An excellent communicator with strong customer service skills.
- Able to work independently while being a supportive team member.
- Calm and efficient in a busy environment.
- Previous dental reception experience is preferred, although candidates with exceptional administrative or healthcare reception experience will also be considered.
What We Offer
- A supportive and welcoming team.
- A modern, well-equipped practice.
- Opportunity to develop your skills and take on greater responsibility.
- Competitive rate of pay, depending on experience.
- Staff training and development opportunities.
- Workplace pension and holiday entitlement.
If you enjoy building relationships with patients and take pride in delivering outstanding customer service, we'd love to hear from you.
Please send us your CV along with a short covering letter telling us about yourself and why you're interested in joining our team.
Pay: £14.00-£16.00 per hour
Benefits:
Experience:
- Dental receptionist: 1 year (preferred)
Work Location: In person
