Overview
We are seeking a dynamic and experienced Team Leader/Supervisor to oversee daily operations within our organisation. The ideal candidate will possess strong management skills, excellent communication abilities, and a proven track record in team supervision. This role offers an opportunity to lead a motivated team, optimise operational efficiency, and contribute to organisational success. Applicants should demonstrate organisational prowess, leadership qualities, and the ability to manage multiple tasks effectively.
Duties
- Lead and motivate a team to achieve set targets and maintain high standards of performance.
- Supervise daily operational activities, ensuring smooth workflow and adherence to company policies.
- Manage scheduling, delegate tasks, and monitor team progress to optimise productivity.
- Provide training and guidance to team members, fostering professional development.
- Oversee merchandising strategies and ensure visual standards are maintained across retail environments.
- Handle customer interactions with professionalism, demonstrating excellent phone etiquette and communication skills.
- Maintain accurate administrative records related to staff performance, sales figures, and inventory management.
- Organise team meetings, set objectives, and communicate organisational updates effectively.
- Support sales initiatives by coaching team members on sales techniques and customer engagement strategies.
Skills
- Proven management experience with a focus on supervising teams in a retail environment.
- Strong leadership qualities with the ability to inspire and motivate others.
- Excellent organisational skills with effective time management capabilities.
- Demonstrated experience in merchandising, sales management, and retail operations.
- Exceptional communication skills—both verbal and written—to liaise effectively with staff and customers.
- Administrative experience including record keeping, reporting, and utilisation of organisational tools.
- Proficiency in managing multiple priorities simultaneously while maintaining attention to detail.
- Professional demeanour with good phone etiquette and interpersonal skills. This position is ideal for candidates eager to develop their leadership capabilities within a vibrant organisation committed to excellence in service delivery.
Pay: £13.50-£14.00 per hour
Benefits:
Work Location: In person
