Job Summary
We are seeking a proactive and dedicated Deputy Manager to support the effective running of our organisation. The ideal candidate will play a vital role in assisting the management team, overseeing daily operations, and ensuring high standards of service delivery. A background in teaching is advantageous, as the role involves mentoring staff and contributing to training programmes. This position offers an excellent opportunity for professional growth within a dynamic environment, with responsibilities spanning organisational management and team leadership.
Responsibilities
- Assist the Manager in planning, coordinating, and supervising daily operations to ensure smooth workflow.
- Support staff development through coaching, mentoring, and facilitating training sessions.
- Contribute to the development and implementation of organisational policies and procedures.
- Monitor service quality standards and implement improvements where necessary.
- Help organise schedules, allocate resources efficiently, and manage staff rotas.
- Address customer or client concerns promptly, ensuring high levels of satisfaction.
- Participate in meetings and contribute ideas for programme enhancements or operational efficiencies.
- Support teaching activities by providing guidance and overseeing programme delivery when required.
Requirements
- Proven experience in a supervisory or managerial role within an educational or organisational setting.
- Strong leadership skills with the ability to motivate and develop team members.
- Excellent organisational and time-management abilities.
- Good communication skills, both verbal and written, with a professional approach to stakeholder engagement.
- Experience or background in teaching is highly desirable to facilitate staff training programmes effectively.
- Ability to work flexibly, adapt to changing priorities, and handle multiple tasks efficiently.
- A recognised qualification relevant to education or management is preferred but not essential. This role is ideal for individuals committed to fostering a positive environment through effective leadership and organisational skills, with a focus on continuous improvement and staff development.
Pay: £24,420.00-£30,000.00 per year
Benefits:
- Company events
- Company pension
- Enhanced maternity leave
- Free parking
- On-site parking
- Sick pay
- Work from home
Work Location: In person
