The Royal Marsden NHS Trust is looking for a skilled and motivated Learning Management System (LMS) Administrator to support the administration of our digital learning platform. The role involves providing end-to-end LMS administration, including learner support, system configuration, and maintenance activities. Applicants must have experience working as a LMS Administrator.
1.1 The post holder will provide operational and administrative support for the Trust’s Learning Management System (Learning Hub), ensuring the effective delivery, maintenance, and continuous improvement of digital learning resources. Working closely with internal departments, trainers, subject matter experts, and system providers, they will support the administration of learning content, maintain system functionality, and uphold data quality standards.
1.2 Key responsibilities include managing a comprehensive portfolio of online learning courses, audiences, certifications, assessments, evaluations, and dashboards; maintaining learner records and user accounts; producing statutory, compliance, and ad hoc reports; and ensuring the accuracy and integrity of learning data in line with Information Governance requirements.
1.3 The role requires close collaboration with workforce, administrative, and technical teams to support system enhancements, testing activities, and ongoing service improvements. The post holder will provide guidance on course administration and reporting and help ensure organisational compliance with learning and development requirements.
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For further information please refer to the Job Description and Person Specification:
2.1 Create and administer system accounts for Institute of Cancer Research (ICR) staff, external partners, volunteers, students, honorary contract holders, and other non-standard user groups requiring access to the Learning Hub.
2.2 Create, manage, and maintain course pages, providing guidance and recommendations to Learning and Development colleagues, educators, and subject matter experts on course page design and structure.
2.3 Ensure the online course catalogue remains accurate, current, and aligned with organisational requirements.
2.4 Maintain and enhance the look, functionality, and user experience of the Learning Hub, ensuring a high-quality and accessible learning environment.
2.5 Manage audience structures within the Learning Management System, including the creation, maintenance, and review of dynamic and manual audiences to support mandatory training assignment, learner targeting, compliance monitoring, and organisational reporting requirements.
2.6 Create, configure, and maintain certification programmes within the Learning Management System (Totara), ensuring learning pathways, renewal requirements, compliance rules, and recertification periods are accurately aligned to organisational and statutory training requirements.
