Outbound Sales Advisor
JOB SPECIFICATION
Reports to: Head of Operations
Contract: Permanent
Hours: Monday to Friday, 08:30 to 17:30
Based: Paisley (Hybrid working available).
ABOUT CATAPULT
We are a fast-growing, creative marketing agency specialising in Web Design, SEO, and PPC. From our Paisley office, we partner with ambitious SMEs and mid-market businesses to drive growth through high-performing websites and results driven digital marketing campaigns.
We are expanding quickly and have ambitious growth plans for the coming years. We embrace new ideas, value collaboration, and encourage every team member to play an active role in how we continue to innovate, thrive, and grow.
As part of our growth journey, we reward commitment and results by offering clear progression opportunities and the chance to play a key role in shaping our future.
ABOUT THE ROLE
We are looking for a driven, ambitious and commercially minded individual to join our growing team.
This is a new-business sales role, focused on selling our products and services to businesses that need a better online presence. You will be responsible for identifying prospective customers, creating conversations, uncovering their needs and converting those opportunities into paying clients.
We are looking for someone who genuinely loves sales. Someone who is comfortable picking up the phone, speaking to business owners and decision-makers, handling rejection and finding a way to create an opportunity where one did not previously exist.
You will be expected to actively prospect for new business through telesales, lead generation, research, networking and outbound activity. You will need to quickly understand a prospect's business, identify the problem or opportunity that matters to them, and find the hook that makes them want to have a conversation.
This is a role for someone who likes getting out there and making things happen. You'll be creating your own opportunities, chasing new business, and enjoying the rewards that come with hitting your targets.
OUR CORE VALUES
- We act with honesty and integrity, doing the right thing, always.
- We treat everyone with respect, valuing diversity and different perspectives.
- We deliver quality in all we do, striving for excellence, big or small.
- We achieve success with our clients, collaborating openly and supporting one another.
- We take responsibility, owning our actions and following through.
WHO YOU ARE
- You are hungry for sales and motivated by winning new business.
- You are a natural new-business hunter who enjoys prospecting and creating opportunities.
- You have proven experience in B2B sales and/or business development, ideally involving outbound sales.
- You are confident in telesales.
- You understand that rejection is part of sales and are resilient enough to keep going.
- You can quickly establish rapport with business owners and decision-makers.
- You are excellent at asking questions and listening for the pain point, opportunity or commercial hook that can open a sales conversation.
- You are commercially astute and can clearly explain why a customer should buy, rather than simply describing what we sell.
- You are confident overcoming objections and moving prospects through the sales process.
- You are target-driven and motivated by measurable results.
- You take ownership of your pipeline and don't need to be constantly chased for activity.
- You are organised and disciplined in keeping CRM records, following up opportunities and managing your pipeline.
- You are competitive in a positive way and want to be the person who hits the numbers.
The right candidate will have a genuine sales mentality. You will be someone who:
- Picks up the phone rather than waiting for an email response.
- Is always looking for the next opportunity.
- Understands that successful sales starts with finding something the customer actually cares about.
- Is curious enough to research a prospect before making contact.
KEY RESPONSIBILITIES
As Outbound Sales Advisor, you will be accountable for delivering new business against our ambitious sales targets.
Your key responsibilities will include:
- Proactively identifying and researching potential new customers.
- Making a high volume of outbound calls to prospective customers.
- Using research to identify businesses with a potential need for a new or improved website.
- Finding the hook that gives a prospect a reason to engage.
- Speaking with business owners, directors and key decision-makers.
- Qualifying prospects and identifying their needs, challenges and buying motivations.
- Handling objections and confidently progressing opportunities.
- Following up consistently and professionally until a clear outcome is reached.
- Preparing proposals and quotations where appropriate.
- Closing new business and achieving agreed monthly and annual sales targets.
- Building and maintaining a healthy pipeline of qualified opportunities.
- Accurately recording activity, prospects, opportunities and outcomes within the CRM.
- Monitoring your own conversion rates and sales performance.
- Working closely with the delivery team to ensure a smooth handover from sale to project.
- Continuously testing and improving prospecting approaches, messaging and sales techniques.
- Generating your own opportunities rather than relying solely on inbound enquiries.
CUSTOMER RELATIONSHIPS STRATEGY
You will play a key role in contributing to our five strand approach to customer relationships:
- Serve – Account Management
- Sell – Business Development
- Store – CRM Management
- Shout – Marketing & Communications
- Seek – Research & Lead Generation.
At Catapult, we value diversity and the varied experiences, expertise, and perspectives that our people bring. We are committed to fostering an inclusive culture where everyone can thrive and fulfil their potential.
As a fair and ethical employer, in accordance with the 2010 Equality Act, Catapult is committed to equal opportunities for all, regardless of background, identity, or circumstance.
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Benefits:
- Additional leave
- Cycle to work scheme
- On-site parking
- Referral programme
- Work from home
Ability to commute/relocate:
- Paisley PA1 1JS: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Have you worked against measurable sales targets or KPIs?
- Have you been responsible for generating your own new-business opportunities?
- Do you have experience making outbound sales calls to prospective customers?
Experience:
- Outbound sales: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Paisley PA1 1JS
