Child and Adolescent Mental Health Services (CAMHS) are looking for a self-motivated, organised, and proactive individual to join the team in the role of Personal Assistant to the two Heads of CAMHS and the three CAMHS Clinical Leads. The role would suit someone with experience in personal assistant or senior administrative roles, who is used to working in a dynamic and energetic service. Experience in a health and or social care environment and a commitment to working to improve care and support for children and young people would be of benefit. A positive and flexible approach is essential in this role.
Berkshire Healthcare operates services for Children, Families and all age pathways across the whole of Berkshire. Services are operationally managed in 2 Portfolios: Children’s, Family and Neurodiversity Services (CFAN) and CAMHS, BEDS and LD Services.
This post works to provide high-level administrative support to the Head of Service for CAMHS Access, Advice and Getting Help Services and the Head of Service for CAMHS Getting More Help, Targeted and Risk Support Services.
Assist Heads of Service in the organisation of their electronic calendars, appointments, correspondence, and office administration
Co-ordinate internal and external meetings and take minutes as required
Monitor processes and prioritise all incoming communication (physical and electronic), distributing correspondence for action, drafting responses, process checking and follow through
Ensure Heads of Service are briefed on correspondence and action taken. Respond to or re-direct designated emails that come in through the Heads of Service’ accounts
To undertake a variety of administration functions related to the recruitment and terminations of staff and ensuring accurate staff information is collated and maintained confidentially as requested by the Heads of Service
To support Heads of Service in collation of information for processing of complaints, grievances or investigations maintaining a high level of confidentiality
To be accountable for efficient and accurate data being recorded on the Electronic Staff Records (ESR) and E-Manager system
Participate in coordinating or leading special projects that facilitate the smooth functioning of the Heads of Service’ offices or which supports the overall performance and achievement of the Trust
Provide high standard, effective support to the Heads of Service in complex tasks such as process redesign/mapping, change in service design and maintaining staff records
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
Caring for and about you is our top priority
Committed to providing good quality, safe services
Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
Flexible working options to support work-life balance
27 days’ annual leave rising with service + opportunity to buy and sell
Generous NHS pension scheme
Excellent learning and career development opportunities
‘Cycle to Work’ and car leasing scheme including electric vehicles
Access to a range of wellbeing tools and services
Discounts at hundreds of popular retailers and restaurants
Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
Generous maternity, paternity, adoption and special leave
Free parking across Trust sites
The “must haves” for this role:
NVQ4 or equivalent qualification/experience
Knowledge of administration and/or office procedures
Extensive knowledge and experience of working in a busy service and/or customer care environment, undertaking a full range of administrative duties and supervision and management of staff / work
ECDL (European Computer Driving Licence) or equivalent knowledge and experience of using a variety of software programmes/packages – Teams / Ms Word / Ms Excel / Ms Outlook (Intermediate to Advanced level)
To attend and contribute to staff meetings and Forums, supervision sessions, training courses, seminars, and workshops, to ensure the development and enhancement of current working practices
To participate in all personal review meetings and take responsibility for personal and professional development. Responsibility for developing the role and the services provided
Ability to effectively prioritise and manage a varied and demanding workload to meet urgent deadlines
Ability to clearly present information both verbally and in writing
Able to use initiative and demonstrate ability to work without direct supervision
Proven ability to take and produce accurate minutes of meetings
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Bea Emmerson on 07970 311 530 or email:
[email protected] who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
