PART TIME -Receptionist ( 2AM Shifts and 2PM Shifts) working Day - Mon,Tus,Thur and Friday
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
Ø Deal with all general enquiries, explain procedures and make new and follow-up appointments.
Ø Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
Ø Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
Ø Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of details and prompt appropriate delivery.
Ø Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
Ø Action repeat prescription requests and ensure that they are ready for collection by the patient within 3 days, either on the computer or manually.
Ø Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork.
Ø Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
Ø Enter patient information onto the computer as required.
Ø Patient notes and correspondence: retrieve and re-file any records as required, ensuring strict alphabetical order is adhered to.
Ø Make and serve refreshments, ensure the kitchen is kept clean and tidy and tidy the waiting room in turn with other staff.
Premises: open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients. When last to leave at the end of the day, ensure
Pay: Up to £12.71 per hour
Benefits:
- Company pension
- Private medical insurance
Ability to commute/relocate:
- Frimley GU16: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
