The Housing Partnerships and Tenancy Officer is a key role in IMPAKT’s growth strategy across Cornwall and Devon. In the first instance, the role is focused on managing IMPAKT’s existing housing partnerships in the region, working closely with the Director of New Business & Partnerships, who leads on identifying and negotiating new partnership opportunities. As IMPAKT grows its own directly managed housing stock in Cornwall and Devon, the role will also take on direct tenancy management responsibilities for that stock.
You will be the primary point of contact for IMPAKT’s housing partners in the region, and, as our own stock in the area develops, you will ensure directly managed tenants receive a safe, well-managed, and supportive housing service. This is a varied, outward-facing role that requires someone with strong commercial instinct, excellent relationship management skills, hands-on housing management experience, and a genuine understanding of the supported housing sector. You must be prepared to travel regularly between Cornwall and Devon, with occasional overnight stays.