Join a growing business
We are a rapidly growing air conditioning company specialising in both domestic and commercial air conditioning installations across the UK. We’re looking for a motivated, organised and customer-focused Office & Operations Coordinator to become a key part of our team.
This is an exciting opportunity to join the business during a period of growth, with genuine opportunities to develop your role as the company continues to expand.
The Role
No two days will be the same. You’ll be responsible for keeping the office running efficiently while supporting customers, engineers and management.
Your responsibilities will include:
- Answering incoming customer enquiries via telephone and email.
- Providing excellent customer service and maintaining regular communication with clients.
- Scheduling engineers and managing daily workloads.
- Coordinating subcontractors and ensuring work is organised efficiently.
- Managing office systems and maintaining accurate records.
- Ordering materials, equipment and consumables.
- Monitoring and managing stock levels.
- Liaising with suppliers regarding orders and deliveries.
- Supporting the preparation of quotations, invoices and general administration.
- Assisting with project coordination and ensuring jobs progress smoothly.
- Helping to improve internal processes as the business grows.
About You
We’re looking for someone who is highly organised, proactive and enjoys working in a busy environment.
Essential:
- Previous office administration or office coordination experience.
- Excellent communication and customer service skills.
- Confident speaking with customers over the phone and by email.
- Strong organisational and time management skills.
- Good IT skills, including Microsoft Office 365.
- Ability to work independently while managing multiple tasks.
- A positive attitude with a willingness to learn.
Desirable (but not essential):
- Experience using ServiceM8.
- Experience using Xero accounting software.
- Experience working within a construction, engineering or trades business.
- Experience coordinating engineers, field staff or subcontractors.
What We Offer
- Competitive salary with opportunities for progression.
- Full training and ongoing support.
- A varied role where no two days are the same.
- The opportunity to become an integral part of a growing and ambitious business.
- Friendly and supportive working environment.
- Long-term career development as the company continues to expand.
If you’re organised, enjoy working with people and want to be part of an ambitious company with exciting plans for the future, we’d love to hear from you.
Pay: £25,000.00-£29,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
