Skills and Abilities:
Essential:
Desirable:
Experience of working/volunteering within a retail and/or hospitality environment
A proven track record in achieving good customer service performance
Awareness of Equal Opportunities and Diversity in the workplace
Ability to prioritise workload
Ability to communicate effectively to a range of audiences
Good verbal and written skills
Demonstrable tact and diplomacy
Experience of working with volunteers
Maintain and observe conditions of health and safety
Willingness to develop within the job and undergo relevant training
Demonstrate and convey a passion for the work of IMPAKT Housing & Support including an understanding of the work we do and the challenges faced.
Be committed to IMPAKT Housing & Support Equality and Diversity Policy