Are you a proactive, highly organised professional looking to play a pivotal role in the UK's most trusted cybersecurity firm?
We are seeking a detail-oriented People & Compliance Officer to oversee and deliver key administrative, cultural, and operational requirements. Reporting directly to the Commercial Director, you will take full ownership of key core administrative functions - spanning HR, payroll, employee benefits and corporate compliance - and coordinate our community initiatives.
As a trusted cybersecurity company, we prioritise precision and quality in our internal processes. You will champion our workplace culture by driving employee engagement and benchmarking, while keeping our internal systems audit-ready across various compliance standards as we continue to scale.
Success Metrics
- Employee Satisfaction & Engagement: Continuous maintenance of our high Employee Satisfaction Survey results through proactive culture initiatives, regular benchmarking, and clear communication.
- Audit-Ready Operational Compliance: Flawless maintenance of HR, H&S, and administrative controls to ensure 100% audit readiness across ISO 27001, ISO 9001, DCC, Cyber Essentials Plus, and IASME Cyber Assurance.
- Seamless HR & Payroll Execution: Zero-defect, on-time monthly payroll data submissions, accompanied by smooth, compliant onboarding/offboarding and proactive benefits administration
- Corporate Governance: Manage critical administrative lifecycles for corporate assets, including trademark registry updates, insurance policy reviews, and external vendor management.
- Community Impact & Brand Engagement: Successful execution of local educational partnerships, apprenticeship programmes, and CSR initiatives that strengthen our presence as a community-minded employer of choice.
- Executive & Operational Synergy: Effective administrative partnership across the business to ensure continulous improvement to ensure effectiand high standards are met.
Key Responsibilities
1. People, Payroll & Culture
- Culture, Engagement & Benchmarking: Actively foster a supportive workplace culture aligned with our values. Coordinate regular engagement surveys, conduct market benchmarking on salary and benefits, analyse feedback, and drive initiatives to maintain our exceptional Employee Satisfaction Survey results.
- Onboarding & Offboarding: Oversee end-to-end employee onboarding and offboarding—including recruitment coordination, candidate vetting, UK Right to Work checks, DBS background checks, asset retrieval, and exit interviews.
- Payroll & Benefits Management: Oversee complete employee benefit administration (pensions, healthcare, perks) and collaborate with our Accountant and Commercial Director to ensure accurate payroll data is submitted on time each month.
- Systems & HR Contact: Maintain accurate, compliant employee records in line with UK GDPR. Ensure we are using market-leading HR software. Act as the primary internal contact for HR queries, coordinating with our outsourced HR consultant as needed.
- Community & Education Liaison - Drive company social value goals by coordinating charity partnerships, volunteer initiatives, and local outreach. Act as our liaison with local schools and universities to position Assure Technical as an employer of choice, overseeing the end-to-end apprenticeship program in coordination with external providers and team managers.
2. Corporate Governance
- Framework Alignment & Audits: Partner with leadership to maintain operational and HR controls across ISO 27001, ISO 9001, Defence Cyber Certification (DCC), Cyber Essentials Plus, and IASME Cyber Assurance. Lead administrative preparations for internal/external audits and support rollout for new standards.
- Health & Safety Management: Oversee company H&S compliance (risk assessments, DSE assessments for office/remote staff, emergency procedures, first aid) and maintain up-to-date H&S logs.
- Policies, Governance & Training: Coordinate company handbooks, Acceptable Use Policies (AUP), supplier and customer governance documentation, and maintain audit-ready HR compliance.
- Asset, Risk & Opportunity Management: Manage critical administrative lifecycles for corporate assets, including trademark registry updates, insurance policy reviews, and external vendor management. Liaise with relevant internal stakeholders to ensure corrective and preventive actions are implemented effectively and in a timely manner.
3. General Support
- Leadership Assistance: Provide executive-level support to the Commercial Director and leadership team, including calendar/diary management, meeting coordination, minute-taking, and drafting reports or presentations.
- Ad Hoc Projects: Undertake ad hoc research, operational projects, and additional administrative duties as reasonable and required to support business growth.
Qualifications, Skills & Attributes
Required
- Education: 5 GCSEs at Grade C/4 or above (including Maths & English); plus A-Levels or equivalent qualifications.
- Experience: 2+ years of administration experience
- HR, Payroll & Benefits Knowledge: A good understanding of UK employment law, practical experience of managing payroll data submission, employee benefit administration, and driving staff engagement initiatives, surveys, and benchmarking.
- Compliance Knowledge: Understanding of UK GDPR, Health & Safety compliance, and familiarity with quality/security frameworks (e.g. ISO 27001, ISO 9001, Cyber Essentials Plus).
- Technical Skills: Technically adept and a confident user of Microsoft/Google Workspace, HRIS tools, HubSpot CRM, and project management tools.
- Core Traits: Highly organised, detail-oriented, with proven stakeholder management skills and proactive with a flexible can-do attitude. Excellent written and verbal communication skills, paired with uncompromising discretion for confidential data.
Desirable
- Relevant UK qualifications in Business Administration or HR (e.g. CIPD, BTEC, ILM).
- Tech, cybersecurity, or professional services sector experience.
- Internal auditor training or UKIPO trademark filing administration familiarity
- Previous experience using Google Workspace, HubSpot CRM, ClickUp, or Safe HR.
- Experience coordinating with outsourced UK HR/legal providers.
- Clean UK Driving Licence.
About Assure Technical
Assure Technical is an award-winning, family-run cybersecurity company based in the Malvern Hills, Worcestershire. We are technical security experts who pride ourselves on making security simple for our expanding B2B client base, ranging from progressive SMEs to corporates.
With over 300 genuine 5-star Trustpilot customer reviews and an overall rating of 4.9*, we are the most trusted cyber partner in the UK. We pride ourselves on offering market-leading solutions and are guided by our core values: We Deliver Excellence, We Do the Right Thing, We Work as One.
You can find out more about what we do at assuretechnical.com.
Why Join Us?
- Competitive Salary: Market-aligned salary package reflecting your experience
- Bonus & Pension: Annual performance-related bonus and enhanced employer pension contributions.
- Workplace Perks: Healthcare cover, tailored personal development plan, and 25 days holiday plus Bank Holidays (and a bonus day off for your birthday!).
- Incredible Location & Facilities: Air-conditioned offices in the Malvern Hills featuring an on-site restaurant, free parking, kitchen, and shower facilities.
- Flexible working options: We're committed to helping team members achieve a healthy work-life balance. You can choose to work from home one day a week once you’re up to speed.
- Culture: Regular team events and a supportive, collaborative environment.
Pay: £30,000.00-£40,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Canteen
- Casual dress
- Company events
- Company pension
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Work from home
Work Location: In person
