An exciting opportunity has arisen to recruit a full-time a band 3 Receptionist/Administrator to support our Community Mental Health Service.
We are looking for enthusiastic candidates with an excellent level of administration, interpersonal and organisational skills. You will need to be computer literate with experience of MS Word, Excel and Outlook. You will be given full training on Rio (Electronic Patient System). The role will be supporting busy reception areas and providing administrative support to senior administrators. You will have a chance to develop your administrative skills through a programme of structured appraisals, support, and development.
As a Receptionist/Administrator you will be the first point of contact for patient calling and coming into the department. Experience of working within the NHS or in a healthcare setting in an administrative role is desirable but not essential. Excellent IT and communication skills are required along with the ability to be flexible to the changing demands of the service and the ability to work as part of a team is essential.
Please note successful applicants are expected to travel across sites as and when required by the service.
The Trust reserves the right to close this vacancy early upon receiving sufficient applications, please ensure you submit your application as soon as possible.
Why choose to join the North London NHS Foundation Trust?
We believe that by working together, our Trust can achieve more for the residents of North Central London and our patients than we can by working apart.
Our Five-Year Strategy:
1. We will provide consistently high-quality care closer to home.
2. With our partners in North London and each borough we will ensure equity of outcome for all
3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
4. We will be more effective as an organisation by pioneering research, quality improvement and technology.
Why NLFT?
- Transforming and creating a positive environment for our service users, staff and visitors.
We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
We promote flexible working and support staff with a range of health and wellbeing initiatives.
NHS Discounts, generous annual leave allowance and NHS pension scheme
We have excellent internal staff network support groups.
The postholder will need to be comfortable working in an environment of complex matrix management arrangements and will at all times behave and align with our Trusts’ values and cultural pillars
i) To provide a full range of high-quality administrative support to the Community Mental Health team
ii) To ensure accuracy of data recorded on the Trust EPR, as well as any local information assets.
iii) Accurately type correspondence and complex reports, summaries and other documents, both clinical and general, using audio and copy typing.
iv) To implement relevant high-quality office systems and exploit the use of IT, in conjunction with the team manager and in liaison with the administration manager as appropriate.
v) To accurately maintain all relevant service user data systems in a timely manner in accordance with Trust and local standards.
vi) To manage diaries of allocated managers/professionals appropriately.
vii) To use initiative appropriately to deal with and prioritise post and telephone calls.
viii) To deal with all administrative duties to support the operation of the service line.
