Vehicle Rental Clerk
Salford Van Hire Ltd, one of the country’s leading vehicle rental and contract hire companies who have been trading for over 60 years are looking to recruit additional ‘Vehicle Rental Clerks’ who will be based within our high energy Rental Department at our Head Office address on Sherborne Street in Manchester.
Applicants with experience in this industry are preferred, but, those with established experience in a face-to-face customer service role will also be considered.
All applicants should have a good command of the English language, both written and spoken, with excellent communication and people skills combined with professional telephone manner, be self-motivated with a positive attitude, be reliable and of smart appearance and be able to communicate clearly by email and phone with customers and staff alike.
You must be able to work as part of a team, as well as alone, and be able to follow and retain instructions precisely and efficiently in a very busy environment.
Basic computer skills are a minimum requirement and being able to pay attention to detail whilst remaining focused at all times is essential.
Duties will include but are not limited to: handling and distributing of telephone calls, leasing of vehicles, dealing with customers, both on the phone and face to face, keeping rental information updated on a regular basis, dealing with emails and data entry, processing payments and receipts.
100% timekeeping and attendance is paramount for this role.
Hours of work: Two weekly continuously rotating shifts:
Week 1 – Mon, Weds, Thurs & Fri, 7am – 3pm, plus Sunday, 9am to 4.30pm.
Week 2 – Mon, Weds, Thurs & Fri, 11am – 7pm, plus Sunday, 9am to 4.30pm.
Rates of pay: £27,000 to £27,750 per annum
Holidays: 5.6 weeks per annum. Increase in holiday entitlement with length of service.
PLEASE NOTE: Only those selected for interview will be contacted.
Pay: £27,000.00-£27,750.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
Work Location: In person