Who are we?
We are CLX, a one-stop-shop covering the entire front-end – from insights to strategy, design, and manufacture, to execution and training.
We specialise in transforming legacy retail models through innovative and impactful solutions, delivering cost efficiencies, and improving customer experiences.
CLX have globally experienced professional teams across the world with offices in Australia, the UK, and the Asia Pacific Region, helping global companies to stand out from the crowd through efficient customer-led experiences.
We are known for our hands-on approach, from development to implementation, delivering on budget, on time, and to the highest of standards every time.
The Role – Programme Manager
Due to our growth, we are looking for a Programme Manager to join our team at CLX UK. This is a fantastic opportunity to work with well-known UK and international retailers and oversee a portfolio of programs to ensure successful delivery of business outcomes.
Responsibilities:
- Develop and maintain program roadmaps, delivery plans, milestones, and dependencies across multiple workstreams.
- Ensure program objectives are aligned with organizational strategy, priorities, and business outcomes.
- Provide direction and guidance to project managers, workstream leads, and cross-functional teams.
- Monitor overall program performance and implement corrective actions where required.
- Establish and maintain appropriate program governance structures, decision-making forums, and escalation pathways.
- Develop integrated program plans that align project schedules, resources, dependencies, and deliverables.
- Coordinate delivery across multiple teams and workstreams to ensure alignment and execution.
- Prepare and present program status reports, executive updates, and governance documents.
- Support program budgeting, forecasting, and financial tracking activities.
- Define and track expected business benefits and outcomes.
- Ensure benefit measures, ownership, and reporting mechanisms are established.
- Identify, assess, and proactively manage program risks, issues, assumptions, and dependencies.
- Establish risk mitigation and contingency plans to minimize delivery impacts.
What you will bring to this role:
- Retail background is ideal
- Core experience in Project Management within the retail industry is ideal
- Demonstrated experience managing large, complex programs
- Proven experience applying agile methodologies/toolsets ie. Six Sigma, Prince, Agile/Scrum
- At least 5 years of Programme management experience in large retail organisations
- Relevant qualifications in Program Management, Project Management, Business or related disciplines
- Ability to work in a high-paced environment and manage multiple demands
- Excellent stakeholder management
- Set up as a sole trader/company
Pay: £300.00-£350.00 per day
Benefits:
Work Location: Hybrid remote in London W2 1RU
