Front of House Supervisor / Front of House Team Member (Depending on Experience)
Hemisphere Restaurant | West Bridgford, Nottingham
Permanent | 30–35 Hours per Week
Expected earnings: Circa £26,436.80–£31,200 per annum (pro rata), depending on experience.
Join the Team at Hemisphere – Nottinghamshire's Award-Winning Hidden Gem!
Following our recent Gold Award for Taste of Nottinghamshire Restaurant of the Year, we're looking for an experienced hospitality professional to join our growing team.
Hemisphere is an independent, family-run restaurant in the heart of West Bridgford, serving Pacific Rim-inspired sharing plates, award-winning hospitality, speciality coffee, handcrafted cocktails, and an unforgettable dining experience.
We're looking for either an experienced Front of House Supervisor or an exceptional Front of House Team Member ready to take the next step in their career. The role offered will depend on your experience.
The Role
You'll play a key role in delivering exceptional customer experiences while supporting the day-to-day running of the restaurant.
When the owners are away, you'll confidently lead the team, ensuring smooth service, maintaining high standards, and creating a positive, supportive working environment.
Your responsibilities will include:
- Delivering exceptional customer service at every stage of the guest journey
- Leading and motivating the Front of House team during service
- Supporting reservations, party enquiries and daily administration
- Ensuring shifts run efficiently while maintaining Hemisphere's high standards
- Assisting with staff training and development
- Supporting bar service where required (cocktail experience is an advantage but not essential)
What We're Looking For
You'll have:
- At least 1 year's experience in a similar hospitality role
- Previous Front of House experience (essential)
- Previous supervisory experience (preferred but not essential for the right candidate)
- Excellent customer service and communication skills
- A confident, friendly and professional manner
- The ability to remain calm, organised and positive under pressure
- A genuine passion for hospitality and creating memorable guest experiences
- A willingness to learn and develop within the business
Applicants must be 18 or over as the role includes bar work.
Hours
- Permanent position
- 30–35 hours per week
- Fully flexible availability required
- Mixture of straight shifts and occasional split shifts
- Days, evenings and weekends
- We are closed on Mondays, except Bank Holiday Mondays
What We Offer
- Competitive salary -depending on experience
- Excellent tips
- Staff meals on shift
- Employee discount when dining at Hemisphere
- Company pension
- Flexible scheduling
- Ongoing training and development
- Genuine opportunities for career progression
- A supportive, family-run working environment
- The opportunity to work for an independent restaurant recognised with the Gold Award for Taste of Nottinghamshire Restaurant of the Year
If you're passionate about hospitality, enjoy leading from the front, and want to be part of an ambitious, award-winning independent restaurant, we'd love to hear from you.
Apply today by sending your CV and a short covering letter to: [email protected] or call 0115 648 0061
Pay: £12.71-£15.00 per hour
Benefits:
- Company pension
- Employee discount
Work Location: In person