Company Description
We are looking for an enthusiastic and customer-focused Sales Advisor to join our Men’s Tailoring Concession at Frasers. You’ll be a brand ambassador, delivering expert tailoring advice, styling support, and first-class customer service in a fast-paced, high-volume retail environment.
This is your chance to join Threadology London ltd. a premium tailoring company within the UK’s leading department store group, where your product knowledge, passion for menswear, and sales skills will directly impact business growth.
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Competitive salary plus commission
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On-the-job training and development in tailoring and customer service
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Career progression opportunities within Threadology London Ltd.
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Be part of a dynamic, passionate team in a high-profile retail environment
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Annual Clothing allowance
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Pension Scheme
Job Description
Deliver outstanding customer service, offering expert advice on suits, jackets, trousers, shirts, and formalwear
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Conduct measurements and fittings, providing recommendations for the perfect fit
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Drive sales performance, upselling and cross-selling to maximise revenue
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Maintain high visual standards and ensure the concession always reflects brand quality
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Support stock management, including replenishment, size checks, and maintaining stock integrity
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Actively contribute to team targets and KPIs, including conversion, UPT, and average transaction value
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Stay up-to-date with product knowledge, trends, and tailoring techniques
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Uphold Frasers’ and Threadologys’ standards, processes, and operational policies
Qualifications
Passion for menswear, tailoring, and premium customer service
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Previous experience in retail, concessions, or high Street/premium fashion – tailoring experience preferred
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Strong selling and influencing skills, with a track record of achieving targets
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Excellent communication and interpersonal skills
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Confident working in a fast-paced, KPI-driven environment
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Highly organised, self-motivated, and a team player
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Flexible to work weekends, evenings, and peak trading periods
Additional Information
Due to high levels of interest, vacancies may close early. We recommend applying as soon as possible.
