Company Information and Introduction:
Longacres are looking for an organised individual with exceptional customer service skills, to join our Accounts Team within our fast-paced, growing business. In this role, you will oversee the sales ledger for a varied portfolio of account customers, ensuring that all accounts are kept up to date, payments are received on time and chasing payment if needed. You will also act the first point of contact for both existing and prospective account customers.
You may also be expected to support our Purchase Ledger team when needed and assist with the bank payment process.
Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices. Established in 1979 as a family-run business, Longacres has grown to include six stores across the South East of England, employing over 700 staff in 2026. As a growing company, we provide ample opportunities for personal development and learning within a supportive, inclusive, and friendly team environment. We are deeply committed to our loyal customers, delivering high quality products while maintaining affordability. Guided by our core values - trust and integrity, family, teamwork, accountability, and retail excellence - we strive to continuously enhance the customer experience and foster lasting relationships.
Benefits
- Free onsite parking
- 15% Staff discount (Increase to 20% after 5 years of service)
- Benefit/Reward platform
- Training and development with opportunities to forge a career with us
- Pension plan
- Holiday entitlement of 29 days, including bank holidays
Store: Bagshot
Department: Finance
Contract: Full-time
Hours: 37.5 hours per week
Key Responsibilities and Duties:
- Raising and processing sales invoices.
- Acting as the first point of contact for all current and prospective account customers.
- Working closely with other departments to resolve any problems that might arise.
- Tracking invoices and contacting customers to chase overdue balances.
- Process payments and keep customer records up to date.
- Review new customer credit and trade account applications (checking financial records, setting credit limits, etc.)
- Processing purchase invoices, so they are ready for payment: matching supplier invoices to orders, check prices and delivery paperwork.
- Reconciling accounts to ensure all outstanding balances are paid.
Key Skills and Competencies:
Minimum of 2 years’ experience in an account’s environment.- Previous experience in credit control.
- Experience with bank reconciliations
- Good understanding of Microsoft Office, especially excel.
- Able to work as part of a large team and on your own initiative.
- Prior experience working with Sage is beneficial but not a necessity.
- You are willing to develop and learn
