Job Description:
We are a print and design company based in Belfast City Centre, specialising in digital print, wide format print, graphic design and branding. We are in the process of expanding our company and need a new member in our team.
You'll be working directly with our clients, so you'll need to be able to communicate clearly and work under pressure. Knowledge of the printing industry isn’t essential as we will help you develop your skills as your roll develops.
Reporting to the directors, you will enjoy a varied role and will be a core member of a small team.
Your responsibilities will include (but are not limited to):
- Dealing with customers face to face, via telephone, email, and social media
- Answering and re-directing calls to other members of staff where necessary
- Replying to all appropriate emails in a timely manner
- Supplying quotes for both existing and potential clients
- Pro-actively follow up quotations with the aim of converting to sales
- Maintain the customer database
- Assist in the production room as and when required
- Liaise with other departments to resolve customer queries
- Follow up on production status and update customers when required
- Compile mailing lists
- Entering invoices into accounting software package
- Assist with packing and dispatching orders, always maintaining a high standard for guaranteed customer satisfaction
- Credit Control
- Maintain a clear and clean appearance to the “front of house”,
ensuring office is clean and tidy
- Any other duties deemed a requirement for the role
The ideal candidate should also be able to demonstrate the following:
- A good strong team ethic and willingness to 'pitch in', whenever necessary
- Good organisation skills and a responsible attitude
- An eye for detail and quality control
- A confident manor in both speaking to customers directly and over the phone
- Excellent writing, editing and proofreading skills
- A minimum of 4 GCSEs at grade C or above including English and Mathematics or equivalent
- Good communication skills - Excellent in spoken and written English
- Ability to work independently with little supervision
- Excellent in your standard of customer service
- IT literate – A good knowledge of Microsoft Word, Excel and Outlook is essential
- A knowledge of Adobe Creative Suite (especially Photoshop) is an advantage but not essential
- Well presented.
- Willing to learn & develop new skills
Benefits:
- The chance to work for a young evolving company
- Pension
- End of month lunch!
Hours of work : Monday – Friday 8.45am – 4.45pm | Total hours per week : 37.5
*Does this sound like you?
Then we want to hear from you! Please send an up-to-date, detailed CV.
*Please note, only those candidates successful in the short listing process will be contacted for interview.
Job Type: Full-time
Pay: £25,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
Experience:
- Relevant: 2 years (preferred)
Language:
Work authorisation:
- United Kingdom (required)
Location:
Work Location: In person
