Job Advert
Windmill Village Hotel, Golf Club & Spa is a vibrant and dynamic family business situated on the A45 as you leave Coventry towards Birmingham. The business enterprise includes The National Motorcycle Museum & National Conference Centre and The Manor Hotel - Marco Pierre White Steakhouse Bar & Grill.
We have an exciting opportunity for an experienced Breakfast Supervisor to join our hotel, you will receive a competitive salary plus amazing benefits which include free onsite parking, free membership to our state of the art gym and golf club, discounted food & beverage and discounted stays within the group.
We have an exciting opportunity for a Breakfast Supervisor to join our hotel, be able to deliver amazing hospitality and thrive on the challenge of always exceeding guest’s expectations. You will be expected to achieve a level of service through the constant monitoring of brand standards, be highly attentive to detail and be capable of delivering consistent standards. You should have a warm, personable nature and a ‘can do attitude’. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.
Key responsibilities for the Breakfast Supervisor are:
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Ensure that the highest level of customer service is provided and maintained at all times
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Anticipate and attend to the guest’s needs and desires immediately
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Allocate jobs and 'stations' checking that tasks have been completed before, during and after service periods
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Check that the restaurant is cleaned and fully prepared for service, checking table layouts, buffets, special displays etc
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Assist with greeting, seating and order taking. Help guests with the selection of menu items and drink requirements
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Promote the menu and 'special offers' ensuring maximum possible revenue is achieved
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Assist with staff training; departmental inductions, job skills, safety, statutory requirements and development
Desired attributes for the Breakfast Supervisor include;
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Has a passion and commitment to customer service
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Well organised and structured in your approach
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Confident personality with presence
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Forward Thinking
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Have experience of working within a hotel or similar operation, ideally in a 4 star environment
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Be smart and professional in appearance with a "can do" attitude and excellent communication skills
