Job Title: Front of House Assistant – Go-Karting and Laser Tag Venue Location: Plymouth – Ernesettle Lane Job Type: Full-Time / Part-Time / Weekend / Casual
About Us Teamworks is a multi-venue fast-paced, customer focused go-karting and Laser tag provider dedicated to delivering safe, high-performance experiences. We’re looking for a friendly, organised, and customer-focused Front of House Assistant to be the face of our track and ensure every guest has a fantastic visit.
Key Responsibilities
· Welcome customers and manage check-ins efficiently
· Handle bookings, payments, and general enquiries
· Provide clear information about race formats, safety rules, and facilities
· Coordinate race schedules with the track team to ensure smooth operations
· Maintain a clean, organised, and professional reception area
· Upsell packages, events, and refreshments where appropriate
· Resolve customer queries and issues in a polite and professional manner
Requirements
· Applicant MUST be 18 years and above due to selling alcohol
· Excellent communication and customer service skills
· Confident handling payments and basic administrative tasks
· Ability to stay organised and calm in a fast-paced environment
· Friendly, approachable, and professional attitude
· Basic IT skills (booking systems, email, etc.)
· Flexibility to work evenings, weekends, and holidays
What We Offer
· Competitive hourly rate
· Full training provided, including food hygiene
· Fun and energetic working environment
· Staff perks and discounts
How to Apply Please send your CV and a brief cover letter outlining your experience and why you’d be a great fit for the role to [email protected]
Join our team and help create action-packed experiences both on and off the track!
Pay: From £12.71 per hour
Benefits:
Work Location: In person
