Part-Time Patient Coordinator (Afternoon Team)
We are a busy, friendly GP Practice based in the Ealing/Acton area, committed to providing high-quality NHS healthcare services to our local community.
We are looking to recruit a new Patient Coordinator to join our afternoon team. This is an excellent opportunity for someone with strong customer service experience who enjoys working with people in a fast-paced healthcare environment.
About You
We are looking for someone who is:
- Calm, cheerful and approachable
- Polite, professional and compassionate
- Proactive with a positive attitude
- Able to multitask and work efficiently under pressure
- A reliable and supportive team player
- Flexible and willing to learn
The ideal candidate will have excellent customer service skills, outstanding verbal communication, strong IT literacy, and a keen eye for detail. You will enjoy working with the public both face-to-face and over the telephone, always providing a courteous and efficient service to patients and colleagues alike.
Previous experience working in a GP Practice is desirable, particularly if you have experience using SystmOne clinical software, although this is not essential for the right candidate.
Working Hours
This is a part-time, permanent position.
Hours: 26.75 hours per week
Working pattern:
- Monday to Wednesday and Friday : 1:30 pm – 6:45 pm
- Thursday: 1:00 pm – 6:45 pm
Salary & Benefits
- Starting salary: £14.20 per hour
- £14.80 per hour upon successful completion of the probation period
- Permanent contract with guaranteed hours
- Paid annual leave
- Paid overtime
- Workplace pension
Location
Work Location: London, W3 8QH
Applicants must be able to reliably commute to the practice or plan to relocate before starting employment.
Our practice is conveniently located close to Acton Town Underground Station (District and Piccadilly Lines, Zone 3). We also offer free on-site parking for staff who choose to drive.
If you are passionate about delivering excellent customer service and would like to be part of a welcoming, supportive team dedicated to providing outstanding patient care, we would love to hear from you.
Job Types: Part-time, Permanent
Pay: From £14.20 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
