JOB PURPOSE:
To carry out and take responsibility for ALL Sales & Business Development internally, along with all other tasks as required by the Branch manager.
MAIN RESPONSIBILITIES AND DUTIES:
· Taking enquiries from customers over the phone in a professional manner.
· Investigating, researching and finding NEW business opportunities from dormant and new accounts.
· Ensuring Customer service levels surpass customer expectations.
· Creating and closing quotations/enquiries and recording them down in an accurate manner.
· Issuing quotes to customers on the day it is collated and contacting the customer to inform them of any delays.
· To produce all aspects of quotes as directed by the Customer Service Manager.
· Following Sales Strategies created and implemented by the Sales Director.
· To Call Customers and chase orders, quotes and PO’s
· To treat all sales related work as a priority.
· Liaise with the Area Sales Managers daily regarding the processing of all sales documentation, lead generation and assist where necessary.
· Update emir accordingly with quote notes and files, job cards with photos, notes and files.
· General Sales administration.
· Perform any other duties within your capabilities as directed by the Company.
SKILLS AND EXPERIENCE REQUIRED:
· Proven experience and track record in sales.
· Excellent customer service skills.
· Concise communication skills.
· Excellent telephone manner.
· Customer focussed.
· Works well on own initiative or as part of a team.
Organised and ability to keep calm when under pressure
Job Types: Full-time, Permanent
Pay: From £27,000.00 per year
Benefits:
- Company pension
- On-site parking
- Private medical insurance
Experience:
- Mechanical engineering: 3 years (required)
- Business development: 2 years (required)
Work Location: In person
