Product Support & Sales Administrator
The rewards
- Salary up to £32,000 depending on experience
- Private health insurance
- Early finish every Friday
- Retail discount scheme
Hours
- Monday to Thursday: 07:15–16:30
- Friday: 07:15–15:15
The role of Product Support & Sales Administrator:
- Provide expert guidance on pressure washers, water pumps, generators, and associated parts and accessories
- Process orders accurately via CRM systems, manage parts enquiries, and support trade counter sales
- Deliver professional support to customers across the UK and Ireland via phone and email
- Diagnose issues, recommend solutions, and identify correct replacement parts
- Work closely with engineering, sales, and operations teams to ensure efficient service delivery
- Maintain up-to-date understanding of product ranges, components, and industry developments
The ideal Product Support & Sales Administrator:
- Background in manufacturing, engineering, plant equipment, small engines or similar technical products
- Experience working with components, spares or technical product catalogues is highly desirable
- Confident using CRM systems and Microsoft Office
- Ability to understand mechanical or electrical products and solve problems logically
- Clear and professional communication with both customers and internal teams
- Able to manage multiple enquiries and orders accurately
Reporting to the Operations team, you will play a key role in supporting customers and internal teams with technical product expertise and parts knowledge.
Be part of a manufacturing-led business that designs and builds its own products, with real scope for progression in an expanding company.
