The Crown and Castle,
Market Hill,
Orford,
Suffolk
IP12 2LJ
Hours: 25-40 per week
Pay: Up to £12.71 per hour
Live-in available
The Hotel Folk are currently looking for a Housekeeper/Food and Beverage Assistant to join their friendly team based at The Crown and Castle at Orford.
The hours will be split between the Food & Beverage and Housekeeping departments. Working across both housekeeping and restaurant you will provide courteous, efficient and knowledgeable service to our guests and ensure that presentation and cleaning standards are achieved and maintained in our hotel, bar and restaurant. Previous experience in hospitality is helpful, however full training will be provided.
We are looking for someone to work minimum of 25 to 40 hours per week. This role will involve working over weekend work on a rota basis.
This position can also include live-in accommodation which is located in a house within walking distance of our hotel and all local amenities.
We pay national minimum wage dependant on your age. Upon joining the company you will be given a tailored training programme, so you are clear on what’s expected of you.
Our folk are an integral part of everything we do. They’re one of the main reasons our customers love our Hotel and Restaurant. If you feel you would be a perfect fit for our team, please get in touch. We look forward to speaking with you soon.
Your key tasks as a Food and Beverage Assistant:
Having a keen attention to ensuring customer satisfaction in our restaurant and outside dining areas
Being knowledgeable in the content of each menu, to be able to correctly advise Guests on this.
Able to take orders accurately in a friendly and confident manner
Ensure that restaurant tables are laid out correctly
Your key tasks as a Housekeeper:
Clean, tidy and service guest bedrooms and general rooms in accordance with checklists and local standards.
Replenish linen, toiletries and stationery in each room
Change linen and towels as required.
Thoroughly clean all floor and surface areas.
Help to set up rooms for special events and functions if required.
Benefits of working as a Food and Beverage Assistant/Housekeeper:
A share of the tips
Free Golf at Thorpeness Golf Club and Hotel
28 days annual leave (pro rata for hours worked)
50% off food in all our hotel restaurants
B&B in any of our hotels from only £50 per room, per night
50% off treatments & discounted products at our Weavers' House Spa
Hospitality Action - Employee Assistance Programme
Company pension scheme
Tailored company induction and continued training and development opportunities
About The Hotel Folk:
Founded in 1996, The Hotel Folk have grown to comprise six unique and individual family run hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.
Please note that we will not be able to process your application unless you have the right to work in the UK.
If you would like to apply for this role, click apply now, attach your CV and use the job role as the subject title, we look forward to hearing from you!
