Role: Restaurant & Bar Manager
Salary: 14.75 PH (depending on experience and to be discussed at interview)
Hours: 40 hours (Full Time)
5 days p/week, 35 hrs a week minimum
Wage dependent upon experience etc
To provide friendly, efficient and professional food and beverage service to resort guests, ensuring a welcoming atmosphere and a high standard of customer service throughout their stay.
The role involves working across the bar and restaurant and assisting with general resort duties as required. Flexibility, teamwork and a positive attitude are essential in a small holiday resort environment.
Key Responsibilities
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Welcome guests warmly and provide attentive, friendly service.
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Take food and drink orders accurately and efficiently.
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Prepare and serve alcoholic and non-alcoholic beverages.
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Set up and clear tables before, during and after service.
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Maintain cleanliness and hygiene standards in the bar, restaurant and service areas.
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Handle cash, card payments and other transactions accurately.
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Restock drinks, food items, glassware, crockery and other supplies.
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Check stock levels and report shortages or wastage to management.
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Follow food safety, licensing, health and safety procedures.
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Deal with guest requests, questions and complaints politely and professionally.
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Work closely with kitchen and housekeeping staff to ensure smooth resort operations.
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Assist with opening and closing duties.
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Help with basic cleaning and general duties when required.
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Maintain a professional appearance and a friendly attitude at all times.
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Promote a relaxed, enjoyable holiday experience for guests.
Skills and Experience
Essential:
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Previous hospitality, bar or restaurant experience is desirable.
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Good customer-service and communication skills.
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Reliable, punctual and well organised.
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Ability to work calmly during busy periods.
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Comfortable working as part of a small team.
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Willingness to carry out a variety of duties.
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Good attention to cleanliness and detail.
Desirable:
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Experience in a hotel, resort, pub or holiday environment.
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Barista or cocktail-making experience.
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Knowledge of food and drink service.
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Cash-handling/POS experience.
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Food hygiene certificates.
Personal Qualities
The successful candidate will be:
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Friendly and approachable.
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Customer-focused and welcoming.
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Trustworthy and responsible.
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Flexible and willing to help wherever needed.
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Positive and energetic.
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Able to work independently when required.
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Respectful of guests and colleagues.
Working Conditions
This is a hands-on hospitality role in a small resort. The position may involve:
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Evening, weekend and public-holiday work.
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Long periods of standing and walking.
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Busy periods during peak holiday seasons.
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Flexible working hours depending on guest numbers and resort requirements.
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Occasional assistance with duties outside the bar and restaurant.
Performance Expectations
The employee is expected to contribute to:
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Excellent guest satisfaction.
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Consistent food and beverage service.
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Clean, safe and well-presented facilities.
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Accurate cash and stock handling.
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Positive teamwork and communication.
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A welcoming atmosphere that encourages guests to return.
Overall objective: To ensure every guest receives friendly, efficient and memorable service while helping the resort operate smoothly and professionally.
