Assistant Manager / Duty Manager – Specialty Coffee Shop
Location: Troon, South AyrshireJob Type: Permanent, Part-Time (approximately 21 hours per week with opportunities for additional hours to cover holidays and busy periods)Pay: £13.50 per hour + performance bonus opportunities
Join an Independent Specialty Coffee Business
We’re looking for an exceptional Assistant Manager / Duty Manager to help lead our busy independent specialty coffee shop in Troon.
This isn’t just another café job. We’re looking for someone who genuinely enjoys creating an amazing customer experience, leading a small team, and taking ownership of the day-to-day running of the shop. You’ll be trusted to make decisions, maintain high standards, and help grow the business.
If you’re passionate about coffee, hospitality and people—and enjoy working in a fast-paced, independent environment—we’d love to hear from you.
What You’ll Be Doing
● Leading shifts and taking full responsibility for the café when on duty.
● Delivering consistently excellent customer service.
● Supporting, motivating and training the team.
● Making outstanding espresso-based coffees and other drinks.
● Maintaining exceptional cleanliness and presentation standards.
● Opening and closing the café.
● Managing stock levels and placing orders when required.
● Helping reduce waste and improve profitability.
● Handling customer feedback professionally.
● Ensuring all food safety and health & safety procedures are followed.
● Looking for opportunities to improve sales and the overall customer experience.
What We’re Looking For
● Previous experience supervising or managing in a café, coffee shop or hospitality environment.
● Specialty coffee experience is highly desirable (or a genuine willingness to learn).
● A natural leader who leads by example.
● Excellent communication and organisational skills.
● Positive, reliable and self-motivated.
● Comfortable working independently and making decisions.
● Flexible to work weekdays and weekends.
What We Offer
● Performance-related bonus opportunities.
● Staff discount.
● Ongoing coffee training and development.
● A supportive, friendly team.
● The opportunity to play a key role in a growing independent coffee company.
● Future progression opportunities as the business expands into coffee roasting and additional locations.
We Would Love to Meet Someone Who Is…
● Passionate about hospitality.
● Calm under pressure.
● Friendly and approachable.
● Detail-oriented.
● Takes pride in their work.
● Wants to help build something special rather than simply clock in and out.
Pay: £14.00-£15.00 per hour
Experience:
- Supervisory experience in similar environment : 1 year (required)
Work Location: In person
