Join the Team at NoTwenty9 – Restaurant Supervisor
Location: Burnham Market, Norfolk
At NoTwenty9, we don’t just serve food and drink — we create experiences. With a stylish bar, a busy restaurant, and nine boutique rooms, we’ve built a reputation for quality, character, and warm, attentive service. Our extensive cocktail list, carefully curated wine selection, and collection of over 100 rums set us apart — and we’re looking for an experienced Front of House Supervisor to help lead the team and continue delivering something special.
About the Role
This is an opportunity to take the next step in hospitality within a fast-paced, quality-driven environment. As a Restaurant Supervisor, you’ll work closely with the management team to oversee the day-to-day running of service, lead shifts, and ensure every guest receives exceptional hospitality from the moment they arrive.
You’ll be expected to lead by example jon the floor, maintaining high standards whilst supporting and developing the wider FOH team.
Your responsibilities will include:
- Supervising and leading front of house service during shifts
- Greeting and hosting guests with warmth, confidence, and professionalism
- Supporting, motivating, and developing the FOH team
- Assisting with staff training and maintaining service standards
- Offering knowledgeable recommendations on food, wine, cocktails, and premium spirits
- Providing accurate allergen and dietary information
- Driving upselling opportunities across our food and drinks offering
- Ensuring smooth service flow and handling busy periods effectively
- Assisting with events, promotions, and improving the guest experience
- Handling guest feedback professionally and resolving issues confidently
- Supporting opening and closing procedures and maintaining high presentation standards throughout the venue
What We Offer
We believe a great team creates a great guest experience, and we invest in making sure our staff feel valued, supported, and rewarded.
What you can expect:
- Staff meals on shift
- Excellent tips
- 28 days holiday
- Travel expense support if you live more than 20 miles away
- Access to a 24/7 Employee Assistance Programme, including legal, financial, and mental health support
- Private healthcare cover with fast-tracked access to care
- Opportunities for supplier trips in the UK and abroad, particularly for those interested in developing wine and beverage knowledge
- Genuine opportunities for progression and development within the business
What We’re Looking For
We’re looking for someone who is passionate about hospitality, thrives in a busy service environment, and enjoys leading a team from the front.
Ideally, you’ll have:
- Previous experience in a supervisory or senior front of house role
- Strong leadership skills and a hands-on approach
- Excellent service standards and attention to detail
- Confidence leading busy shifts and supporting team performance
- A genuine interest in food, wine, cocktails, and premium drinks
- Excellent communication and organisational skills
- A calm, professional manner under pressure
- A positive attitude and willingness to contribute ideas and improvements
If you’re looking for a hospitality role with more responsibility, opportunities to grow, and the chance to be part of something genuinely special, we’d love to hear from you.
Pay: Up to £14.50 per hour
Benefits:
- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- Private medical insurance
Work Location: In person
