Job Overview
We are seeking a dedicated and compassionate Health Support Worker for a 12-month fixed-term contract to join our dynamic healthcare team. In this vital role, you will provide high-quality support to patients and clients, promoting their well-being and independence. Your enthusiasm and proactive approach will help create a positive environment where individuals feel valued, respected, and empowered to achieve their health goals. This position offers an exciting opportunity to make a meaningful difference in people's lives while developing your skills in healthcare and public health.
Role of Department
To provide a high-quality Palliative Care Service to patients at the end of life, on our In-Patient Ward and in our Day Hospice. To provide care and support for their families and Carers
Principal Personal and Professional Accountabilities
· Work flexibly across day, night, weekend and bank holiday shifts according to the needs of the service.
· Maintain patient dignity, privacy and choice at all times
· Contribute to a positive and supportive clinical environment for patients, families and colleagues.
· Escalate concerns relating to patient safety in accordance with Hospice policies.
· To always act responsibly ensuring that any actions do not bring the Hospice into disrepute.
· To promote care that is holistic in nature and is receptive to the individual needs of patients and their families.
· To carry out care and other assigned duties, under the support and supervision of a Registered Nurse.
· To conduct all tasks as directed in a timely and efficient manner.
· To demonstrate a personal commitment to the team working ethos and efficient functioning of the Hospice, contributing to the ongoing development of the Clinical team.
· To carry out all duties involving patients and their families in a courteous and respectful manner.
· To be receptive to the specific needs of patients and their relatives.
· To assist the patient as requested, and as determined by their individual nursing care plan.
· To support and provide assistance with all activities of daily living ensuring dignity and privacy are maintained at all times.
· To support the Nursing staff by engaging in roles associated with medication as directed, trained and deemed capable of fulfilling.
· To look for changes in the patient’s condition and report these to the Senior Nurse on duty.
· To demonstrate awareness of individual responsibilities in relation to the prevention of infection within the Hospice and to always work within the Hospices Infection Control policies and procedures.
· To ensure compliance with the hospice policies and procedures.
Communication and Working Relationships
· To ensure patients and visitors to the Hospice are made welcome and that all duties involving patients and their families are carried out in a courteous and respectful manner.
· To report all incidents/accidents when they occur to the Nurse in charge.
· To record the delivery of interventions as outlined in the individual patient care plan.
· To respect the confidential nature of all patient information.
· To promote clear and effective communication between all disciplines involved in patient care.
· To attend and participate in such meetings and events as may be reasonably required.
Education and Training
· To participate in and contribute to own individual performance review, taking responsibility in the identification of personal training and development needs.
· To undergo such education, training and development as may be necessary to competently carry out the post.
· To support the Registered Nurses in the provision of patient and carer education.
· To attend the hospices twice yearly mandatory infection control training sessions at the Hospice.
· To attend Fire Safety Training as required and demonstrate awareness of the correct procedure to be undertaken in the event of a fire.
· To complete the Care Certificate qualification.
· To share best practice and specific knowledge with peers, enhance confidence and promote a diverse skill base.
General Responsibilities - IPU
· To assist the patient as requested, and as determined by their individual nursing care plan.
· To record the delivery of interventions as outlined in the individual patient care plan.
· To undertake delegated duties relating to medication only where training, competency assessment and organisational policy permit.
· To attend mandatory staff meetings, training sessions and professional development activities as required.
· To assist in the serving of meals and drinks, providing additional refreshments for patients as requested.
· To assist patients in maintaining adequate nutrition and hydration where patients are unable to do this independently.
· To collect used crockery and cutlery etc. after patient meals, transporting these to the kitchen for washing if required.
· To assist in bed making activities and the safe removal of dirty linen to the laundry.
· To report all incidents/accidents when they occur to the Nurse in charge.
· To assist in maintaining the general tidiness of the clinical area.
· To monitor the use of all clinical equipment, ensuring it is routinely and effectively cleaned, reporting any deficits or faults to the Line Manager.
· To complete all relevant documentation to a good standard.
· To attend and participate in such meetings and events, as may be reasonably required.
NOTE: The principal and personal accountabilities referred to within this document are an outline only and may alter in accordance with the needs of the Hospice.
Pay: £13.17-£15.14 per hour
Benefits:
- Additional leave
- Company pension
- Discounted or free food
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Application question(s):
- Do you require sponsorship to work within the United Kingdom?
Work authorisation:
- United Kingdom (required)
Work Location: In person
