Job Summary
We are looking for a commercially minded IT Product Manager to manage and develop our online sales platforms and digital commerce solutions. You will work closely with senior management, internal business teams, external developers and technology partners to deliver technology solutions that support our international e-commerce and business growth objectives.
Key Responsibilities
- Own the product strategy, roadmap and lifecycle for the company’s online sales platforms and digital products.
- Gather and analyze business, customer and market requirements to identify and prioritise product improvements and new digital opportunities.
- Translate business requirements into clear PRDs, user stories, acceptance criteria and functional specifications.
- Manage the product backlog and prioritise features based on business value, customer needs and delivery requirements.
- Work closely with external developers, technology suppliers and internal teams to deliver platform enhancements, system improvements and API / third-party integrations.
- Coordinate product development, testing, UAT, launch and ongoing product improvements.
- Monitor platform performance, customer journeys, sales data and customer feedback to identify opportunities for optimisation.
- Provide regular product updates, recommendations and performance insights to senior management.
- Ensure delivered solutions meet agreed business, functional and customer requirements.
Requirements
- Proven experience in product management within a technology environment, demonstrating leadership in software development projects
- Strong understanding of SDLC methodologies including Waterfall, Scrum, SAFe frameworks for project execution
- Proficiency in programming languages such as Java, HTML; familiarity with APIs for system integrations
- Expertise in requirements gathering, creating detailed test cases, wireframing (Balsamiq), UML modeling, and analysis skills
- Hands-on experience with project management tools like Jira, TFS, Git; knowledge of Microsoft Office suite including Excel and PowerPoint
- Knowledge of cloud platforms such as AWS; understanding of SaaS solutions and IoT applications is a plus
- Excellent communication skills for stakeholder engagement and cross-team collaboration
- Ability to lead cross-functional teams effectively while managing multiple priorities in a fast-paced environment
- Good written and verbal communication skills in English and Mandarin Chinese, with the ability to communicate effectively with Chinese-speaking suppliers and business partners.
Desirable
- Experience in international or cross-border e-commerce.
- Experience with e-commerce analytics, CRM, ERP, payment platforms or third-party integrations.
- Familiarity with Agile / Scrum methodologies.
Education
- Bachelor’s degree or higher
Application deadline: 14/09/2026
Join us as an IT Product Manager where your innovative ideas will shape the future of our technology offerings! This role is perfect for driven professionals eager to make an impact through strategic product leadership combined with technical expertise.
Pay: From £39,000.00 per year
Work Location: Hybrid remote in London SW1X
