Oversee the EPR workload for PSO. Support the risk management process in line with the Risk Strategy. Co-ordinate the change control process for PSO. Manage the meetings co-ordination process in line with the Service Level Agreement.
Manage the document standards process. Oversee the escalation process appropriately. Support the programme team with Programme KPI reporting. Oversee the co-ordination and support for programme events / demonstrations.
Co-ordinate EPR Programme Logs. Support senior EPR Board meetings and key workstream meetings in line with the Meetings Service Level Agreement. Assist the Programme team with the Governance Framework. Assist with the devel0pment of programme documentation.
Assist with the production and delivery of programme reports. Support Project Managers/workstream leads to ensure successful programme delivery. Work closely with the EPR Programme team to ensure co-ordination of plans across workstreams. Support programme engagement events and communication activities.
Support programme Go-lives and cutovers. Manage a generic mailbox ensuring requests are responded to and actioned in a timely manner.