Summary of the role:
We are looking for passionate customer service Host/ Hostess that loves variety in their day-to-day work life as every day is a different day and potentially different site / client. This role would be working on of our client's sites in Manchester City Centre alongside a wider front of house team.
Who is On Verve?
We bring a fresh approach to the guest services sector by providing service with enthusiasm through our dedicated team of DayMakers. Our solutions have been designed for both Guests and Employees and incorporate the latest workplace trends. Our core ethos is to be the ‘makers of someone’s day’.
Main Duties:
- Take ownership of reception to create the best experience for staff and building occupiers.
- Greet visitors, staff, and clients warmly and professionally, ensuring a welcoming atmosphere at all times.
- Collaborate with the Building Manager and wider facilities team to ensure smooth daily operations.
- Assist with on site with events, from charity fundraisers to seasonal celebrations and company campaigns.
- Be a point of contact for guests and staff, ensuring security standards and guest registration are upheld.
- Manage the reception area while supporting FM administrative tasks and event planning during quieter periods.
- Organise and host fun, interactive events for employees and guests, creating memorable experiences.
- Maintain a high level of professionalism and presentation at all times.
- Be adaptable and ready to step into any role, from host to entertainer, while maintaining a personable service.
- Working base hours 08:00 - 17:00 Monday - Friday.
Qualifications:
· Experience within Customer Service
· Exceptional written and oral communication
- Good Interpersonal/people skills
- Excellent time management skills
- Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
· Attention to detail
- Excellent IT skills within Microsoft Suite (Outlook, PowerPoint, Excel, Word, Teams)
What will happen next?
· If we feel you have the relevant skills for the role, we will arrange a culture chat, which is a two-way conversation and could lead to an interview if you can demonstrate verve.
· Being passionate about personality means we are dedicated to attracting and retaining enthusiastic and talented DayMakers aka team members from a range of backgrounds and we encourage equal opportunities for all.
Find out more: www.on-verve.comor follow us: Twitter @On_Verve / Instagram @weareonverve
Job Types: Full-time.
Contract length: Permanent
Benefits:
Experience:
- Hospitality: 1 year (preferred)
Work Location: Manchester City Centre
Job Type: Temp to perm
Pay: £14.44 per hour
Work Location: In person
