Position: Accommodation Supervisor
Type: Flexible - Part Time / Seasonal. Mondays and Fridays during the off-peak periods, and Saturdays also during the summer holidays all within School hours.
Rate of pay: £15.00 per hour (holiday pay inclusive) – Paid Weekly
About Us
Hendra Holiday Park is a family-run, five-star, multi-award-winning destination in beautiful Newquay, Cornwall. We're proud to offer memorable holiday experiences for our guests and are now looking for an Accommodation Supervisor to join our friendly, dedicated Housekeeping team.
As part of a well-established business, you’ll enjoy a supportive, fun work environment with plenty of opportunities to grow and make a real difference in the guest experience.
The Role
Your role as an Accommodation Supervisor will be to check that all allocated units have been cleaned to the high standards expected of a multi award winning 5* holiday park. You will be responsible for supervising a team of cleaners to deliver accommodation to the specification and standard set by the company within the allotted time of a changeover. Reporting any maintenance or inventory issues identified. You will work as part of a team but will ultimately be responsible for making sure that your allocated accommodation meets our customer’s expectations by delivering perfect caravans and lodges.
Responsibilities Include:
- To supervise caravan & lodge cleaners in performing their duties
- To check and prepare allocated caravans or lodges to company standards, as required by the Accommodation Manager on changeover days, typically Monday, Friday and/or Saturday.
- Report any maintenance or inventory issues identified.
- Follow procedure for lost property, keys, security, linen, and stock.
- Check departed caravans by 4.00pm to ensure Inventory, Laundry Assistants and Maintenance has sufficient time to complete their quality replacements and safety inspection before customers check in at 5pm.
- Be prepared to assist with any other duties that might be needed and support back-office processes once checking duties are completed.
Who We're Looking For:
We’re looking for reliable, friendly, and proactive individuals who:
- Have good interpersonal skills
- Are quality-oriented in their work
- Self-motivated to produce excellent standards
- Are able to give on-board constructive advise where necessary
- Have strong listening and communicating skills
- Able to effectively use on their own initiative
- Demonstrates a flexible and adaptable approach to their work
- Ability to work as apart of a team and maintain positive working relationships
What We Offer:
- 50% off food and hot drinks (Terrace Restaurant, Beach House Bar & Pizza, Always Sundae)
- 50% off swimming at the Oasis Fun Pools
- 50% off Palm Beach Adventure Golf
- Discount off NQY ROCKS
- Free use of Rocks gym (subject to availability)
- Discounted Family Stays
- Discounted local gym membership
- Free parking
Join us this season and be part of something special at Hendra!
Job Types: Part-time, Temporary
Pay: £15.00 per hour
Benefits:
- Employee discount
- Free parking
Ability to commute/relocate:
- Newquay TR8 4NY: reliably commute or plan to relocate before starting work (required)
Experience:
- Cleaning or Checking: 1 year (preferred)
Work Location: In person
