Elite Recycling Solutions Ltd is looking for an Operations Administrator to join our friendly, hard-working team based in Stanstead Abbotts.
This is a full-time role within our Operations team, providing key support to the Business Operations Manager and Operations Coordinator. The role helps keep day-to-day operations running smoothly by supporting service requests, collection and delivery arrangements, customer and supplier communication, documentation, reporting and accurate data entry across our systems.
You’ll be organised, approachable and accurate, with a can-do attitude and confidence speaking with customers, suppliers and colleagues. Strong data accuracy is essential, as our records support customer reporting, invoicing, financial control and business decisions.
A typical day:
- Team planning to ensure daily tasks and objectives are shared
- Respond to client requests for services received via phone or email
- Regular contact with suppliers and customers to confirm service arrangements & bookings.
- Support the Operations Manager and Coordinator with daily operations administration
- Liaise with our logistics partners to confirm job completion
- Prompt issuing of collection paperwork including Waste Transfer Notes and Duty of Care documentation
- Ensuring accuracy of information entered into our ERP & CRM systems
- Assisting with information collation and trend analysis
- Reconcile purchase confirmations, collection dates, pricing and service details
- Supporting the Sales team to identify Service Providers in new areas
- Assisting with the purchase and sale of Commodities.
- Liaising with Accounts, Sales and Operations to support invoicing, reporting and customer service.
- Assisting with internal projects & other general administrative duties as required.
What matters most for this role:
- Excellent written and verbal communication skills
- Professional & adaptable telephone manner.
- Friendly and approachable personality.
- Well organised and be able to prioritise tasks.
- Good attention to detail and ability to retain information.
- Previous office experience.
- Experienced with MS Office, particularly Excel and Outlook.
- Enjoys working as part of a loyal group with a strong team ethic and a passion for providing excellent customer service, finding those 'out of the box solutions' when needed.
We Offer:
- Full time, permanent role based at our offices
- An enjoyable and highly supportive working environment.
- Collaborative team.
- Competitive salary.
- Opportunities for personal development.
- 30 days holiday inc. Bank Holidays.
- Mon - Fri (08:30 - 17:00)
- 60 minute lunch break
- Hot Drinks and Refreshments supplied.
- Free on-site parking & local train station.
- On-site café and local amenities
- Smart / Casual dress code.**Please ensure all questions relating to experience and availability are answered when completing this application.**
Job Types: Full-time, Permanent
Pay: £26,000.00 per year
Benefits:
- Free parking
- On-site parking
Ability to commute/relocate:
- Stanstead Abbotts SG12: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you able to reliably commute to Stanstead Abbotts for a 08:30am start, Monday to Friday?
- Are you comfortable speaking with customers, suppliers and colleagues by telephone on a daily basis?
Experience:
- Office Administration : 1 year (required)
Language:
Work authorisation:
- United Kingdom (required)
Location:
- Stanstead Abbotts SG12 (preferred)
Work Location: In person
