We are looking for a full or part time receptionist, administrator to work in our busy family run hotel on the beautiful Norfolk Broads. Experience in hospitality would be a clear advantage but is not essential as full training will be given .The job requires excellent communication skills, a smart experience, an ability to sell, confidence, enthusiasm and great customer focus. You will need to be highly motivated and prepared to work various shift patterns throughout the week.
Roles and responsibilities include:
-Checking guests in and out
-Managing invoices and taking payments
-Dealing with enquiries and requests
-Answering the telephone
-Running social media accounts
-Responding to emails
-Taking bookings
-General admin duties
-Assisting front of house when required
-Provide information about the hotel, rates and availability
-Liaising with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
-Liaising with front of house, kitchen and bar staff
The job is varied, active and can be fast paced . We offer excellent remuneration and it is a fantastic career choice for the right candidate. If you are interested and have these abilities and would like to join a thriving young and growing business please contact us on 01603782061 and ask to speak to Camila or Wendy or Email us on [email protected]
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: From £13.00 per hour
Benefits:
- Casual dress
- Free parking
- On-site parking
Ability to commute/relocate:
- Norwich NR12 8AJ: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person