Oak View Group:
Oak View Group is reinventing the way the world comes together.
Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary.
From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone.
About the Venue:
Managed by Rhubarb Hospitality Collection, the iconic Royal Albert Hall operation consists of 3 restaurants, 14 bars, 1 retail outlet, 147 hospitality boxes and events for up to 2000 people.
Role Purpose:
Join the iconic Royal Albert Hall and be part of a premium bar team delivering exceptional hospitality in one of London’s most prestigious venues. If you thrive in fast paced environments while maintaining the highest standards of guest service, this is the perfect opportunity to work within a luxury hospitality setting at world class events.
This role sits within our dining bars operation, serving guests across a range of premium bar outlets throughout the venue. You'll be part of a professional team providing seamless, high end service to discerning guests attending concerts, award ceremonies, sporting events, and exclusive performances throughout the year.
What you'll be doing
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Delivering exceptional customer service while preparing and serving premium alcoholic and non-alcoholic beverages
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Creating a welcoming and sophisticated guest experience through professional, attentive service
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Providing product recommendations and engaging confidently with guests to enhance their visit
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Operating efficiently during busy event periods while maintaining impeccable service standards
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Working closely with colleagues to ensure smooth and seamless bar operations
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Upholding the Royal Albert Hall's reputation for excellence through every guest interaction
What we're looking for
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Previous experience in premium bars, luxury hospitality, hotels, restaurants, private members' clubs, theatres, or event venues preferred
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Strong hospitality or customer facing experience with a genuine passion for service excellence
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Excellent communication skills with a clear command of English
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Reliable, proactive, and able to work effectively as part of a team
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A polished and professional approach with a passion for creating memorable guest experiences
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Cocktail experience preferred
Good to know
Benefits include 40% off food and beverages across all restaurants, meals on duty, access to ongoing training and development programmes, employee recognition schemes, and a range of wellbeing support benefits.
Our Inclusion Commitments:
OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence.
Wherever you come from, wherever you are going, we’d love to hear from you.
If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.
Employee Screening and Eligibility to Work:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
