Location: Scarborough, UK
Salary: Competitive
Hours: 40 hours per week
Contract: [Permanent / Full-time]
About Marina Lodge
Marina Lodge is looking for an experienced and motivated Registered Manager to lead our service and play a key role in shaping its next stage of development.
This is an opportunity for a confident, forward-thinking manager who is passionate about delivering high-quality, person-centred care and creating a positive environment for both residents and staff.
You will have overall responsibility for the leadership, governance, quality, compliance and performance of the service, working closely with the Providers, Deputy Manager, Team Leaders, residents, families and external professionals.
The Role
As Registered Manager, you will provide strong strategic leadership while remaining visible and connected to the day-to-day experience of residents and staff.
Approximately 25% of your working week will be floor-based, giving you the opportunity to engage directly with residents, observe practice, support your management team and maintain a genuine understanding of the service.
The remaining time will focus on governance, compliance, workforce management, HR, service development and external partnerships.
Key responsibilities will include:
- Providing overall leadership and direction for Marina Lodge.
- Ensuring the service meets CQC requirements and relevant legislation.
- Maintaining oversight of governance, compliance and quality assurance systems.
- Managing and maintaining the service's digital compliance dashboard and action trackers.
- Preparing monthly governance reports and attending monthly meetings with the Providers.
- Setting, monitoring and reviewing service KPIs and performance indicators, identifying trends, addressing underperformance and driving continuous improvement.
- Monitoring safeguarding, incidents, complaints, medication, training, staffing and resident outcomes.
- Leading quality improvement and ensuring learning is translated into practice.
- Working closely with the Deputy Manager and Team Leaders through a clear delegated management structure.
- Providing leadership across recruitment, performance management, workforce planning and staff development.
- Leading strategic workforce and succession planning.
- Overseeing the majority of HR matters within the service.
- Building strong relationships with Care Coordinators, Local Authorities, CQC, safeguarding teams, families and other professionals.
- Supporting admissions, placement reviews and multidisciplinary meetings.
- Promoting resident involvement, independence, dignity and choice.
- Spending approximately 25% of your time within the service, engaging with residents and observing staff practice.
- Supporting the service through inspections, audits and external quality assurance activity.
- Having an overview of some weekends and evenings.
What We're Looking For
We are looking for someone who is:
- An experienced adult social care manager with the ability to meet CQC Registered Manager requirements.
- A confident and accountable leader who can manage and develop a team.
- Experienced in safeguarding, governance and regulatory compliance.
- Experienced in working with KPIs, performance targets and management information, with the ability to analyse data, identify trends and take corrective action.
- Comfortable managing senior staff and overseeing HR and performance matters.
- Strong in communication and relationship-building.
- Organised, commercially aware and able to work strategically.
- Data-driven and confident using KPIs to measure performance, quality and outcomes.
- Comfortable working with data, reporting and performance information.
- Confident using technology and digital management systems.
- Tech savvy and comfortable learning new platforms such as Notion and other digital governance tools.
- Able to delegate effectively while maintaining strong oversight and accountability.
- Passionate about delivering genuinely person-centred support.
- Comfortable working with Providers, Care Coordinators, commissioners and multidisciplinary professionals.
Essential Experience & Qualifications
- Experience in adult social care management.
- Eligibility to register with CQC as a Registered Manager.
- Strong understanding of safeguarding and regulatory requirements.
- Experience managing managers and/or senior teams.
- Strong governance and compliance experience.
- Demonstrable experience of working with KPIs, targets and performance dashboards.
- Ability to analyse performance data and translate findings into clear actions and improvements.
- Experience leading a CQC inspection.
- Experience managing performance and HR matters.
- Excellent communication and leadership skills.
- Strong organisational and analytical skills.
- Strong digital literacy and confidence using management information systems.
- Experience in complex behaviour management.
Desirable
- Level 5 Diploma in Leadership and Management for Adult Care.
- Previous experience as a CQC Registered Manager.
- Experience working with Providers, Directors or Boards.
- Experience with quality improvement programmes.
- Experience managing complex safeguarding or service improvement work.
- Experience with digital governance or project management platforms.
- Previous Team Teach Qualifications.
What You Can Expect
This is a senior leadership role with genuine scope to shape and develop the service, rather than simply manage its day-to-day operation.
You will have the opportunity to:
- Make a visible difference to residents' lives.
- Develop and influence the service's culture and direction.
- Build and develop a strong management team.
- Introduce effective systems and new ways of working.
- Work closely with the Providers on service development.
- Take ownership of quality, governance and continuous improvement.
- Use KPIs and data to drive measurable improvements.
- Develop your own leadership career within a growing organisation.
Our Approach
At Marina Lodge, we believe good management is about more than compliance.
We want a Registered Manager who is visible, approachable, accountable and genuinely invested in people.
You will be expected to know your residents, understand your staff, challenge poor practice, recognise good practice and create an environment where people feel safe to speak up and contribute.
We are looking for someone who can balance strong governance, measurable performance and strong human leadership.
Safeguarding
Marina Lodge is committed to safeguarding and promoting the welfare of vulnerable adults. All employees are expected to share this commitment.
Appointment will be subject to an Enhanced DBS check, satisfactory references, relevant employment checks, eligibility for CQC registration and successful completion of probation.
How to Apply
If you are an experienced care manager looking for a role where you can genuinely lead, influence and develop a service, we would love to hear from you.
Please submit your CV and a short covering statement explaining your experience and why you feel you would be a strong fit for Marina Lodge.
Pay: £30,000.00-£33,000.00 per year
Work Location: In person
