Operations Support Coordinator
Head Office Based | Full-Time (40 hours per week)
About the Role
We’re looking for a highly organised and proactive Operations Support Coordinator to join our Operations team. This is a key role that ensures our field teams are fully equipped, supported, and ready to perform at their best.
Working closely with Area Managers, Team Managers, and Show Coordinators, you’ll play a vital part in keeping operations running smoothly - coordinating equipment, managing stock, and supporting day-to-day logistics across multiple regions.
If you thrive in a fast-paced environment, enjoy problem-solving, and love keeping things running like clockwork, this could be the perfect opportunity for you.
What You’ll Be Doing-
Coordinate and manage regional stock requests from field teams
-
Ensure timely deployment of equipment in line with operational plans
-
Track and maintain accurate equipment records using CRM systems
-
Support new starters, leavers, and role changes with uniforms and equipment
-
Attend regional team calls and provide operational updates
-
Oversee Head Office maintenance and compliance logs, including H&S checks
-
Collaborate with other coordinators to ensure seamless field support
-
Monitor and replenish stock levels, consolidating regional needs
-
Provide first-line support for tablet/device queries in the field
-
Arrange travel and car hire when required
-
Maintain health & safety standards, including fire alarm testing
-
Manage fleet administration, including safety checks and accident reporting
-
Record and track accidents and incidents using internal systems
-
Support general office operations, including calls and visitor management
-
Reconcile company credit cards and liaise with finance on discrepancies
-
Assist the Operations Manager with projects and process improvements
Why Join Us?-
Be part of a dynamic and supportive operations team
-
Play a crucial role in keeping field teams running efficiently
-
Opportunity to contribute to process improvements and projects
-
Varied, fast-paced role where no two days are the same
Requirements
What We’re Looking For-
Strong administrative or coordination experience in fast-paced operational environments
-
Holds a graduate-level qualification in any field
-
Confident communicator with a professional telephone manner
-
Strong interpersonal skills (written and verbal)
-
Good IT skills, particularly Microsoft Word and Excel
-
Eligible to work in the United Kingdom
-
Prior sector or operating-context experience is a plus
-
Experience supporting field teams effectively would be beneficial
-
Experience working with internal stakeholder groups is a plus
Benefits
What you'll get-
£28,000 base salary per year
-
Discretionary annual bonus
-
Pension plan
-
Healthcare plan worth up to £900 per annum
-
23 days annual leave + Bank Holidays
-
Generous referral scheme
-
Shopping discounts at over 30,000 retailers
-
Long service awards - includes extra holiday, cash gifts and additional healthcare
-
Career development opportunities
-
Death in service plan, twice your annual salary