About us
My Vital Metrics offers a completely unique service, unmatched in the rest of the UK. We perform advanced fitness, body composition and physiological tests, providing this as a service to anyone who wants them. The equipment we use, and the test we perform would previously only have been accessible to professional sports people, in university labs. We firmly believe that everyone can benefit from the tests we do. It can inform a health and fitness plan for everyone from someone who has never exercised or paid attention to their diet who now just wants to lose weight and get healthy, to weekend warriors trying to shave off some time from their 10k. Even professional sportspeople from sports without the heavy financial backing that allows these tests often come in to get themselves tested.
Duties
- Collect and welcome clients from reception to the lab
- Perform venipuncture and collect blood specimens from patients
- Label and properly store blood samples for laboratory testing
- Verify patient information and maintain accurate records of specimens
- Follow proper protocols and safety measures to ensure patient and staff safety
- Prepare and maintain phlebotomy equipment and supplies
- Assist with customer enquiries, booking and general administration
- Answer incoming calls and respond to customer queries in a helpful and professional manner
Experience
- Minimum of 1 year of experience as a phlebotomist or in a related role
- Minimum of 1 year customer service experience is required
- Proficient in venipuncture techniques and blood collection procedures
- Knowledge of medical terminology and laboratory procedures
- Familiarity with GDPR regulations and patient confidentiality
- Experience providing customer service both over the phone, email and in person
- Excellent communication and interpersonal skills with a confident and professional telephone manner
- Confident and proficient in using online and IT systems with the ability to quickly learn and adapt to new software and digital systems.
-Fluent in English, both spoken and written
- Excellent organisational skills and attention to detail
Planned working hours would be
7:30am to 1:30pm with a break, Monday and Tuesday, extending to Monday to Wednesday if demand is there.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Summary
As a part-time Phlebotomist, you will be essential in providing high-quality blood collection services while ensuring patient comfort and safety. Reporting to the London Manager, you will utilise your core skills in medical terminology and aseptic technique to perform venipuncture and other blood collection methods. Your premium expertise in phlebotomy, strong communication skills and a solid understanding of physiology and anatomy will be vital in interacting with patients and collaborating with healthcare professionals. Alongside your phlebotomy responsibilities, this is also a part-time customer service and administration role, where you will be responsible for handling customer enquiries, managing bookings and appointments and carrying out general administrative duties. A strong background in customer service is essential, with the ability to communicate confidently and professionally with clients both face-to-face and over the phone and email, while also supporting the day-to-day administration of the business. Join us in delivering compassionate care in a dynamic healthcare environment.
Job Types: Part-time, Temp to perm
Pay: £16.00-£20.00 per hour
Benefits:
Ability to commute/relocate:
- London EC2M 7AQ: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
- Phlebotomy: 1 year (required)
Work Location: In person
