Role
Provision of technical expertise and instruction to underpin use of specialist facilities, providing expert level support for complex technical issues, designing and delivering training programs and technical instruction and assisting in the planning, execution and management of technical projects.
Duties and responsibilities
- Provide expert-level support for complex technical issues, including diagnosing, troubleshooting and resolving problems related to equipment or software and ensure timely and effective resolution of technical issues to minimise disruptions..
- Install, configure, maintain and operate technical equipment according to University requirements and best practice. Ensure that systems are set up correctly and optimised for performance and security.
- Monitor the performance and health of technical equipment, perform regular maintenance tasks, and health and safety audits to ensure equipment reliability and safety.
- Create and maintain teaching materials and detailed documentation for technical processes and troubleshooting procedures. Develop materials and provide technical training and instruction to staff, students, external collaborators and other technical staff.
- Assist in the planning, execution and management of technical projects such as laboratory, studio and workshop upgrades, or major equipment replacement. Collaborate with project teams to ensure that technical aspects are completed successfully and align with project goals.
Skills and experience
To be successful in this role you will need to hold the following qualification requirements: Degree or equivalent level qualification in a relevant discipline.
To be successful in this role you will need to demonstrate:
- Experience, knowledge and skills working within a similar practice setting and/or technical environment
- Knowledge of Health and Safety legislation and an ability to proactively research, update and maintain safe working practices
- Experience of providing excellent service to students/customers
- Experience of developing innovative teaching materials for technical processes
- Experience of supporting technical projects such as system upgrades, integrating digital and traditional processes and software deployments
- Demonstrable knowledge and hands-on experience with large scale print processes and surface decoration techniques
- A broad skillset including traditional printed textiles, screen preparation, dying techniques, embellishment techniques, digital print and applied processes
The day of work will be Monday, Tuesday and Thursday
Job Type: Part-time
Pay: £17.36 per hour
Expected hours: 22.5 per week
Work Location: In person
