Clearing & Payments department supports the bank in a back office capacity, supporting the bank’s operational processing for various banking products, working with the retail branches and Front office teams to support London Branch and Subsidiary customers. As an Assistant Business Support – Mandarin Speaking within the Clearing Middle Office team, you will provide support to key operational control processes and ensure the smooth running of operations of the department. This is a full time permanent position.
Key responsibilities
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Coordinate day-to-day departmental administrative activities to support the effective operations of the Clearing Middle Office
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Monitor team and department mailboxes, distribute enquiries and follow up outstanding actions
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Coordinate departmental reporting, meeting materials, meeting minutes and action tracking
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Assist with document management, SharePoint administration and maintenance of departmental records
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Support departmental activities including fixed asset management, archive coordination, expense administration and other business support activities
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Assist with organising departmental meetings, training sessions and team-building activities
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Support the processing and monitoring of key Clearing Middle Office operational activities, including reconciliations, account administration, SWIFT RMA, EMIR reporting and user management
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Perform routine operational checks and assist with resolving day-to-day operational issues
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Liaise with internal stakeholders to ensure operational requests are completed accurately and within agreed timelines
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Prepare and consolidate operational reports and Management Information (MI) for internal stakeholders and Head Office
Requirements
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Degree educated in Business, Finance, Accounting or other relevant subjects
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Relevant experience in office administration or business support role within Financial Services ideally Banking
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Experience in preparing reports and consolidating data
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Basic understanding of banking operations or payment processes is desirable but not essential
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Excellent English and Mandarin communication skills
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Proficient in MS Office (Word, Excel and PowerPoint)
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Excellent analytical and problem solving skills
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Commercial awareness
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Ability to multitask
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Organised and attention to detail
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Team player
Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.
