Ecommerce Marketing Specialist
ON-SITE ROLE
About AW Champion:
AW Champion is a leading independent timber specialist with 10 branches across the South East, with over 90 years’ experience of supplying timber and building products to trade. We are committed to providing customers with an extensive array of high-quality timber products directly sourced, machined, and sold by us, ensuring unparalleled quality and competitive prices.
Role Overview:
We are looking for an Ecommerce Marketing Specialist to help grow our online business and strengthen Champion Timber’s digital presence. This is a varied, hands-on role covering ecommerce, website content, email marketing, social media, digital design, SEO, personalisation and conversion optimisation.
You will take assigned projects and campaigns from brief through to completion, ensuring work is accurate, on-brand and delivered on time. You’ll work closely with the Ecommerce & Marketing Manager, receiving ongoing guidance and mentorship, while having the freedom to bring your own ideas, test new approaches and broaden your experience across different channels.
This role would suit someone who enjoys both the creative and analytical sides of ecommerce and marketing, and is comfortable taking ownership of their work.
Responsibilities:
● Create and publish engaging content across web, email, social media and print.
● Manage product listings, imagery and website content.
● Manage online trade account sign-ups and help resolve customer account and login issues.
● Manage customer reviews and help maintain a strong online reputation.
● Support SEO/GEO, website merchandising and conversion optimisation initiatives.
● Run email campaigns and structured A/B tests, and support Google Ads activity.
● Monitor website performance and proactively identify errors and opportunities for improvement.
● Own assigned tasks from brief to completion, including self-review and quality checks.
● Proactively manage deadlines, communicate progress and escalate blockers.
Requirements:
● Strong attention to detail and a high standard of accuracy.
● A good eye for design and experience creating visual marketing assets.
● A proactive and logical approach to problem-solving.
● Strong written English and the ability to create clear engaging content.
● Confidence working with data and using performance insights to improve results.
● Strong organisational and time management skills.
Desirable Experience & Skills:
● Experience with Canva, Adobe Creative Suite or similar design tools.
● Experience using CMS or ecommerce platforms.
● Experience with email marketing and personalisation platforms.
● Understanding of SEO/GEO, CRO and A/B testing.
● Experience with GA4 or similar analytics tools.
● Experience creating and managing social media content.
● Experience within ecommerce, retail or construction.
The benefits of working with us:
● Comprehensive training and opportunities for career development.
● 23 days’ holiday plus bank holidays, increasing with length of service.
● Perkbox benefits scheme with a range of retailer discounts and exclusive perks.
● Wellness Hub and Employee Assistance Programme.
● Staff discount on stocked items.
● Life insurance.
● Pension.
● Annual salary review.
● Cycle to Work Scheme.
● Casual dress.
● Laptop and required technology provided.
Schedule:
● Day shift
● Monday to Friday
● No weekends
Pay: £28,000.00-£32,000.00 per year
Application question(s):
- Briefly describe your experience creating or updating content for websites, ecommerce platforms, email or social media
- Please share an example of marketing content you have created such as website content, an email, social post or other campaign material.
- This is an on-site role based in New Malden. Are you able to work on-site Monday–Friday?
- Do you have experience with Canva, Adobe Creative Suite or similar design tools?
- Do you have experience within ecommerce, retail or construction?
Work Location: In person
